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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,046 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,046 reviews

August 19, 2013

We are so happy that Peter Vargo was our client advisor when we just purchased a pre-owned BMW. Peter was so professional and efficient. He thought of everything and he took care of everything and before w More

by MarionGeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Vargo
Aug 19, 2013 -

Herb Chambers BMW of Sudbury responded

Marion & George, I sincerely appreciate you posting such great comments regarding your experience with Peter here at Herb Chambers BMW of Sudbury. We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Pranav Gill General Manager Herb Chambers BMW of Sudbury

August 14, 2013

Billy Hronas is an outstanding representative for BMW and Herb Chambers! He has the key attributes of presenting a good appearance, listening well, answering questions professionally, and being thoughtful. More

by 328x
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Hronas
Aug 15, 2013 -

Herb Chambers BMW of Sudbury responded

Thank you, Pat & Carl, for sharing your experience Billy here at Herb Chambers BMW of Sudbury. I’m so happy to hear that everything went well with your BMW purchase and that Billy was able to answer your follow-up questions. We strive to provide an exceptional customer experience and it’s great feedback like yours that lets me know we’re succeeding with that mission. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Pranav Gill General Manager Herb Chambers BMW of Sudbury

August 13, 2013

As a native New Englander I have always been reluctant to go to a Herb Chambers dealership because of the reputation of his other dealerships(this may be unfair but Im being honest). Because my wife and I h More

by rmaguire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2013 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to recognize Tomas and David. I’m thrilled to hear you found them to be attentive, competent and professional. Our team strives to provide our guests with exceptional customer service from the moment they walk in our dealership. I know David and Tomas will appreciate the time you took to share your kind words. I’m also so pleased we were able to change your view of the Herb Chambers Companies. We value your business and look forward to serving all of you and your family’s automotive needs for many more years to come! Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury

August 09, 2013

My husband and I had been in search for a BMW X5 and finally decided to purchase one. We went to another dealership and were quickly turned off by all of the staff and decided to look elsewhere. We ca More

by mroberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 13, 2013 -

Herb Chambers BMW of Sudbury responded

I sincerely appreciate you posting such kind words regarding you and your husband’s experience with Charlie, Nick and Fahad here at Herb Chambers BMW of Sudbury. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that several of our team members are exceeding our customers' expectations. I will be certain to share your encouraging words with the team as I know they'll appreciate the kind sentiment. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury

August 08, 2013

I was looking to buy a CPO 3 series and John DiBitetto went to great lengths in helping me buy the vehicle. He is very friendly and puts your mind to ease. Very knowledgeable and prompt in replying to que More

by kvndeepak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBitetto
Aug 08, 2013 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your encouraging words and kind recommendation of John. At Herb Chambers BMW of Sudbury, we take great pride in surpassing any and all expectations you might have in your vehicle purchase decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with John. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury

August 05, 2013

I just purchased a new 320i and was lucky enough to get a great car and great service from the superlatively professional staff at Sudbury BMW. The combined efforts of Adam Wolensky and John DiBitetto made t More

by PBlazar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John DiBitetto
Aug 06, 2013 -

Herb Chambers BMW of Sudbury responded

Thank you for posting such an awesome positive review! I sincerely appreciate you taking the time to share your experience with Adam and John here at Herb Chambers BMW of Sudbury. A terrific guest experience is what we aim for each and every time and John and Adam are truly a testament to that. I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury

August 01, 2013

Will Pauls is friendly, responsive and goes above an beyond to get the best outcome. My BMW X5 diesel is a great vehicle but had a serious emissions systems and electrical problem. Will always keeps m More

by TimothyMcIntyre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 01, 2013 -

Herb Chambers BMW of Sudbury responded

Timothy, What an outstanding review to read! It is great to know that Will was able to provide your BMW X5 with the quality service it needed while providing you with a pleasant and informative experience. Here at Herb Chambers BMW of Sudbury, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your service appointment and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Pranav Gill General Manager Herb Chambers BMW of Sudbury

July 18, 2013

I was in last week to purchase my first BMW and Michael and Dave made my experience very pleasant. We worked out a great deal and I'm happy to say that any future BMW purchases will be made at BMW of Sudbu More

by Jalexis3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 15, 2013

This is the second car I am buying with Mike. It happened that I was one of his first customers when he joined Herb Chambers Sudbury. I have been impressed from the first day by his passion for vehicles, hi More

by mariogorski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 15, 2013 -

Herb Chambers BMW of Sudbury responded

Mario, I'm thrilled to hear how happy you are with your now two experiences with Mike! Everyone here at Herb Chambers BMW of Sudbury strives to provide that same quality of service to each of our guests. I know Mike will be honored to have your recommendation. We appreciate you taking the time to share your encouraging words and we look forward to serving your automotive needs for many more years to come. Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury

June 20, 2013

Jim Affannato was outstanding to deal with -- we've bought our last two cars from BMW of Sudbury and I'd highly recommend their ability to drive. Jim is the biggest reason why we came back -- he was s More

by matt_blodgett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Affannato
Jun 24, 2013 -

Herb Chambers BMW of Sudbury responded

Thank you, Matt, for taking the time to share your feedback. It's wonderful to hear from such a satisfied customer! We're fortunate to have Jim on our team here at Herb Chambers BMW of Sudbury. Jim continuously excels in providing his guests with top-notch customer service and I'm so pleased you've recognized his hard work. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Pranav Gill General Manager Herb Chambers BMW of Sudbury

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