Herb Chambers BMW of Sudbury

I usually buy my BMWs from Tuley BMW in Nashua ,but decided to give a try to my local one in Sudbury ,and I was not disappointed. David Williamson who was my adviser offer to test drive,freshly brewed decided to give a try to my local one in Sudbury ,and I was not disappointed. David Williamson who was my adviser offer to test drive,freshly brewed coffee( wich was awesome after long day at work :-) ) I came on the night before Thanksgiving at about 7 pm, did test drive and by the time I finish with negotiation it was close to 9 pm,I choose to do paperwork on the same date and thanks to Mark Bertolli who was the paperwork guru I finish all business by about 10 pm. I did not realized that they were close at 8 30 but stay to work with me till all was done. On the day of delivery David Williamson went extra-mile with explanation of all the car futures ,help me to set up Sirius xm radio plus SOS system in case of emergency. Overall I had very good buying experience at BMW in Sudbury thanks to very professional team. Thanks again David,Fahad,Mark. Hope to do more business with you in the future. Benjamin K. More

John has been an absolute pleasure to deal with. He is very responsive, and willing to do whatever he can to help his customers- things like delivering a car to my house to surprise my wife and even offer very responsive, and willing to do whatever he can to help his customers- things like delivering a car to my house to surprise my wife and even offering to program the remote control for her garage. Highly recommend him and this dealership! More

Top quality professional courtesy and service at every level of the sales spectrum. Billy was very accomodating, friendly and above board the entire time. I valued the fact that my wife and I didn't hav level of the sales spectrum. Billy was very accomodating, friendly and above board the entire time. I valued the fact that my wife and I didn't have to run the gauntlet of getting passed over to the sales manager. Billy handled the whole sales process impeccably. Since I had to have our vehicle custom built, Billy kept me updated on the progress and when it arrived. He also took the time to review all the features and to take the vehicle on another test drive to make sure it was in perfect condition. I look forward to working with Herb Chambers BMW again and would recommend both the dealership and Billy. More

Went for a recall and everyone was very helpfull and friendly. I had to wait a few hour to get the job done and while waiting had some coffee and cake with Rita Poyatos who helped to pass time and serve friendly. I had to wait a few hour to get the job done and while waiting had some coffee and cake with Rita Poyatos who helped to pass time and served me great coffee while waiting. More

I found John extremely helpful when I had many questions. He was patient and always polite. He returned phone calls the same day and answered emails in a timely fashion as well. He was patient and always polite. He returned phone calls the same day and answered emails in a timely fashion as well. More

Having never bought a car before I was new to the entire process and was worried about getting a good deal on the car that I wanted. I had my eye on a certified pre-owned BMW 328i and found a few models tha process and was worried about getting a good deal on the car that I wanted. I had my eye on a certified pre-owned BMW 328i and found a few models that matched at BMW of Sudbury. Charlie was fantastic in helping me find and pick out the car that best matched my needs and budget. He was great in helping me hold the car for over a week while I waited for an insurance settlement check to come in. When I came back to purchase the I had the pleasure of finalizing my deal with David. He was able to get me a great interest rate even with my lack of credit. David was able to work his magic and get my in my car for a monthly price that was right in line with my budget. All in all, it was a great transaction from beginning to end. In 5 years I will be back here to get another BMW. More

We just completed the negotiation, custom ordering and taking delivery of a 2014 BMW 328i Gran Turismo and our experience from start to finish at BMW of Sudbury was 5-star. There was absolutely nothing th taking delivery of a 2014 BMW 328i Gran Turismo and our experience from start to finish at BMW of Sudbury was 5-star. There was absolutely nothing that could be improved upon. This dealership is managed and operated like a fine-tuned machine—and is an absolute pleasure. People? Facility? 100%. We were already fans and customers of the Herb Chambers group of dealerships, but this particular property goes above and beyond. We'd like to commend Allen Harris with whom we commenced our relationship and transaction back in August. Then, Brian Jung and Henry Ding for their follow-through and extreme care. Finally, David Rosendahl contributed just the right amount of personality, knowledge and finesse to finalize our very positive experience. (In the past, we had a very good experience with General Manager Pranav Gil at another Herb Chambers dealership that was also 'Grade A'—proving once again that excellence starts at the top and trickles down.) We do our homework and are pretty jaded when it comes to leasing our vehicles (because we've done it every three years for several decades now). BMW of Sudbury managed to give us our best all-around experience yet. Simply an exceptional job. More