Herb Chambers BMW of Sudbury

After a slight hiccup in change of sales staff, Curtis took over our sale. He was very pleasant and knowledgeable, and kept us up to date with the status of our car. When we went to pick up the car, he wa took over our sale. He was very pleasant and knowledgeable, and kept us up to date with the status of our car. When we went to pick up the car, he was very patient as he went over the vehicle with me while I had my infant daughter, i.e. he had to keep stopping so I could attend her. We absolutely love our new X5! More

This dealership is really friendly and is very easy to work with. My sales person Curtis Mueller is very nice and helpful and knowledgable about the cars. I would recommend anyone that is looking to buy a work with. My sales person Curtis Mueller is very nice and helpful and knowledgable about the cars. I would recommend anyone that is looking to buy a car. More

I had a great experience working with John to purchase my 2014 BMW 328xi. He was VERY patient and friendly. I highly recommend this dealership! 2014 BMW 328xi. He was VERY patient and friendly. I highly recommend this dealership! More

It was a great experience buying a BMW at BMW of Sudbury. Jason Hawksley was exceptional sales person. He understood what I wanted asked all the relevant questions and found out some excellent certified cars Jason Hawksley was exceptional sales person. He understood what I wanted asked all the relevant questions and found out some excellent certified cars available in the lot. He was informative and had a very thorough knowledge about the cars and options they had. Signing the deal was made very easy as he understood my trading-in requirements and offered a very fair deal. Jason made sure everything was so reasonable that I didn't have to go through bargaining or negotiation hassles. The prices quoted by Jason for CPO BMW 3 series I bought were very reasonable and very competitive as compared to the market value of the vehicle on NADA and KBB. I have always seen car buying as a very painful and stressful experience but I would like to thank Jason for making the car buying experience fantastic and enjoyable. At no point in dealing with Jason, I felt he was unreasonable. He displayed excellent interpersonal skills. David was fantastic while doing the finances on the car and he had excellent knowledge about various combinations of deals, loan terms and maintenance options. He has a vivid personality with excellent communication and interpersonal skills. Having worked in finance before I was very apprehensive when I first started the deal but as I spoke with David, I was assured that deal had lot of customer benefit. He was excellent is showing the exact numbers and very patient as I tried various permutations before finalizing a combination of add-on benefits I chose. Overall BMW of Sudbury buying experience was fantastic and enjoyable and at no time I felt it was stressful. The sales and post sales people were friendly, customer minded and especially at no point in time pushed me for making a deal. More

BMW of Sudbury is a very impressive dealer, it has huge collection and very clean and bright display, and also has a unique way of presenting its product to a customer. Our client adviser Sean Murtagh prov collection and very clean and bright display, and also has a unique way of presenting its product to a customer. Our client adviser Sean Murtagh provided us very friendly and efficient service. Their car price is straightforward, reasonable, so save us some time to bargain. It's a very impressive experience , so we bought the car in just one night. Mr. Sean gave us very detailed explanation and spent some time to give us all instructions about our car after we purchased, and also provided follow up call to make sure we don't have any problem. Buying car could be a very stressing thing, but we did have enjoyable experience at Herb Chambers with Mr. Sean's help. We would certainly recommend people to buying car there. Now , we are excited to drive our BMW 328 x drive on the road. More

Car buying can be a very stressful experience, but the staff at BMW Sudbury helped make it the easiest experience possible. Curtis was exceptional at making sure that all of our questions were answered staff at BMW Sudbury helped make it the easiest experience possible. Curtis was exceptional at making sure that all of our questions were answered and needs were met. My husband and I are extremely happy with our recent purchase of a new X3. More

I just bought a previously owned 2011 328xi after being referred by a friend. My husband and I arrived at 7p on a Thursday - we were greeted promptly, helped out immediately and when we were required to b referred by a friend. My husband and I arrived at 7p on a Thursday - we were greeted promptly, helped out immediately and when we were required to be passed to another salesman (Jason Hawkley) due to the first already having a previously scheduled appointment, Jason had no issue picking up where we left off with the first gentleman. I like the fact there was no dickering over the previously owned cars (slightly lower or equal in price to the same style and car I had been looking at on line at other places). Also you should know the longer it is on the lot the price is reduced. Jason worked very hard to not only help but accommodate my busy schedule when I needed to come back the next day to speak with financing and for my registration. I felt some pressure of being up sold specially times by the financing person - but I expect that pretty much with any car dealership. I love my new vehicle have already referred another friend to see Jason and would be more than happy to buy from this location again. More

Very organized and friendly experience. I was very impressed with the attention to detail of the sales staff, taking there time to show me many options. Once I had found the car I was interested in pu impressed with the attention to detail of the sales staff, taking there time to show me many options. Once I had found the car I was interested in purchasing Davide Rosendahl talked me through all the financing options and helped me choose the perfect payment plans. Excellent experience!! More

What a fabulous experience, everyone I dealt with in the process was professional, pleasant and very helpful. Curtis was determined to find me the car that I wanted and he kept me informed as various cars process was professional, pleasant and very helpful. Curtis was determined to find me the car that I wanted and he kept me informed as various cars became available. I have recommended the dealership to friends and have suggested that they contact Curtis. I love my car and thank all who made the process easy and fun! More