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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,047 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
Contact Dealership

128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,047 reviews

May 04, 2016

Fantastic experience with Adam Orlando for my first lease I just took delivery of my new x5 50i lease this evening and couldn't be more pleased with how the process went. Adam was extremely patient with me ov More

by bgm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradford Rafter, Adam Orlando, Bradford Carlson
May 05, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to write this review. I'm so happy to read that your car-buying experience with Adam, and both Bradford's was such a positive one! One of our primary goals is to give each guest a positive and professional experience, it sounds like they did just that! We appreciate your business and look forward to seeing you again. Best, Pranav Gill, General Manager

April 28, 2016

I was just looking It was my first day looking for a car, I picked it up the next day! It happened to be the perfect car Ryan found me at a price that was comfortable f More

by Lenbuilder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradford Carlson, Ryan Conrad
Apr 29, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you! I really appreciate your feedback on working with Ryan and Brad. We trust you are enjoying your new BMW and we look forward to the opportunity to serve your automotive needs for many more years to come! As Arnold would say, "Hasta la vista!" Best, Pranav Gill, General Manager

April 28, 2016

My First BMW Thank you to Charlie and the team at Sudbury for helping me to find and purchase my dream car! Easy, relaxed and even fun, I can't believe I'm saying More

by eil_leary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for taking the time to share your experience. I'm thrilled that we could work with you to ensure that you received exactly what you wanted in a BMW. I'm also happy to hear that you enjoyed working with Charlie! He truly is a wonderful asset to our team. Enjoy your new vehicle, and please don't hesitate to reach out if there's ever anything more that we may assist you with! Best, Pranav Gill, General Manager

April 27, 2016

Great all around All around wonderful experience. Came in to test drive a 4 series. Adam was awesome to work with - super knowledgeable, personable, and professional. More

by dph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Orlando
Apr 28, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you so much for the wonderful review. Adam is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Pranav Gill, General Manager

April 23, 2016

Five Time Customers This si the fifth BMW acquired from Herb Chambers. What more could we ever say about the experience! Thank you Peter Vargo and Herb Chambers - once a More

by Jimvac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Vargo
Apr 25, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you, Jim, so much for the wonderful review. Peter is a valued team member and your feedback is a testament to his commitment to providing exceptional customer service. Thank you again for your continued business and we hope to serve your automotive needs for many more years to come. Best, Pranav Gill, General Manager

April 22, 2016

Perfect! Frankly, I have never been one to 'gush' over any dealership, on the contrary, I would approach the car-buying experience on the defensive and equate More

by Digital_L30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Karkaetedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradford Carlson, Juan Banos
Apr 22, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you! It is a pleasure to read about your buying experience with us. Our top priority is delivering flawless customer service. It's so nice to know that Bradford, Juan and Charlie were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this wonderful review and we look forward to seeing you again in the future! Best, Pranav Gill, General Manager

April 19, 2016

First time experience with BMW Sudbury Wilson Dowridge is an amazing salesman. He was helpful in many ways such as getting straight to the point in buying a car. No pressure was given thoug More

by cng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Dowridge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you for providing us with this feedback. My sincere apologies for the mishap when trying to pick up your vehicle the first time. Wilson is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate all of your kind words and thank you for choosing us for your automotive needs. Best, Pranav Gill, General Manager

April 18, 2016

Excellent sales team This is my first BMW with Herb Chambers at the Sudbury location !!!!! Could not have asked for a better sales person Ryan Conrad !!!! I would recomme More

by Plage94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradford Rafter, Ryan Conrad
Apr 20, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you so much for sharing this with us and congratulations on your first BMW! We're so glad that you had such enjoyable visit with us. We appreciate your comments about Bradford and Ryan and the five star rating. Thank you again and we look forward to seeing you in the future. Best, Pranav Gill, General Manager

April 18, 2016

"Ultimate experience buying The Ultimate Driving Machine" Jimmy was extremely helpful and patient with us in helping us choose which BMW and the color. He has great knowledge on the BMW and it's features and More

by Somazn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Khokhar
Apr 20, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you so much for your feedback on your recent experience! We work very hard to ensure that we deliver a quality buying experience that exceeds expectations. Jimmy is a true testament to that. Feel free to stop in anytime if you need assistance reviewing any of the features on your BMW, as we're always happy to help! Kind Regards, Pranav Gill, General Manager

April 12, 2016

Sean was very helpful Sean Murtagh clearly knows his BMWs...seems to essentially embody the car...hard to separate the man from the car:) That speaks well of the company a More

by Martha Little
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Murtagh
Apr 12, 2016 -

Herb Chambers BMW of Sudbury responded

Thank you, Martha! Sean is such an asset to our team, as he continuously focuses on providing our guests’ with the best customer service. Thank you for your kind words and please don't hesitate to reach out if there is anything else we can assist you with. Best, Pranav Gill, General Manager

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