Herb Chambers BMW of Sudbury

Great Service I bought a used car from this dealer and Michelle Hsei and Emelyn Hernandez were very informative and helpful in my car buying experience thank you!!! I bought a used car from this dealer and Michelle Hsei and Emelyn Hernandez were very informative and helpful in my car buying experience thank you!!! More

Love my BMW!! Michelle Hsie went above and beyond in helping me find my dream car, a BMW 428I Grand Coupe. She was extremely knowledgeable about the car. At no time Michelle Hsie went above and beyond in helping me find my dream car, a BMW 428I Grand Coupe. She was extremely knowledgeable about the car. At no time did I feel pressured to buy, which made the experience fun and enjoyable. If you shop at Herb Chambers in Sudbury, be sure to ask for Michelle. Eric Millar, Manager, was a pleasure to deal with and runs a great dealership. More

Easy to work with. Very informative and conscientious. Daniel was a pleasure to work with. This is an easy car buying experience. I highly recommend BMW Sudbury and working with Daniel Mahoney. It was a pl Daniel was a pleasure to work with. This is an easy car buying experience. I highly recommend BMW Sudbury and working with Daniel Mahoney. It was a pleasant car purchasing experience. More

Customer Service at It's Best I wanted to extend my initial warranty with an extended one and had some communication issues getting that accomplished. After moving my request up t I wanted to extend my initial warranty with an extended one and had some communication issues getting that accomplished. After moving my request up the ladder via e-mail I was contacted within hours of my email by Anthony Carbone who assured me that my needs would be resolved within 24 hours and he did. After having communication issues prior to this, it was this reach out by Anthony to make my experience what I have come to recognize and expect from BMW of Sudbury over the past 16 years of dealing with them. More

Great Car Buying Experience! Going to Herb Chambers BMW of Sudbury is a great decision when looking for your next car. I walked into the dealership and was greeted within the firs Going to Herb Chambers BMW of Sudbury is a great decision when looking for your next car. I walked into the dealership and was greeted within the first 5 minutes. The staff was very friendly and extremely helpful when asking for information about the purchase of the car. Charlie was our Sales Associate and didn't miss a beat. He was patient and answered all of our questions regarding the vehicle. Mark was our Finance Manager and went above and beyond to make sure we had the best financing options available and walked us through the process step-by-step. Herb Chambers is a great place for buying your next car. More

Lease a BMW X3 Originally we planned to lease an X1, but finally we were convinced to lease an X3 instead. Rafael Rohden has been very professional, helpful and eas Originally we planned to lease an X1, but finally we were convinced to lease an X3 instead. Rafael Rohden has been very professional, helpful and easy and comfortable to talk. He tried to help us by all means. We are very satisfied with the deal and hope to continue to do business with him in the future. Only one downside comment is that the time for the final sign of all the documents took way much longer than we expected (hours), maybe because of year-end busy time, but a better arrangement would be appreciated. More

Great experience This was the easiest car shopping experience I ever had. Jimmy was wonderful -- he immediately directed me to the car that best fit my needs and work This was the easiest car shopping experience I ever had. Jimmy was wonderful -- he immediately directed me to the car that best fit my needs and worked out a good deal. He answered all my questions -- very knowledgeable. More

Quick and Very Efficient Process John, and BMW of Sudbury, did a great job in making the purchase of my third car with them an efficient process. They were accommodating when issues John, and BMW of Sudbury, did a great job in making the purchase of my third car with them an efficient process. They were accommodating when issues arose and resolved them in a fair manner that benefited both parties. John was always polite and friendly and communicated the information quickly and accurately. He is an experienced BMW representative who has excellent knowledge of the product and was able to answer my questions himself or get the answer quickly. More

Purchased a new SUV I saw the vehicle I wanted online. I went to BMW of Sudbury and had a very positive experience from the salesman to the business manager to the "exper I saw the vehicle I wanted online. I went to BMW of Sudbury and had a very positive experience from the salesman to the business manager to the "expert" who showed me all the functionality. I also like that this dealership is located in a less congested area and that makes test driving a vehicle/less stressful/more enjoyable. More