Herb Chambers BMW of Sudbury

Lease a BMW X3 Originally we planned to lease an X1, but finally we were convinced to lease an X3 instead. Rafael Rohden has been very professional, helpful and eas Originally we planned to lease an X1, but finally we were convinced to lease an X3 instead. Rafael Rohden has been very professional, helpful and easy and comfortable to talk. He tried to help us by all means. We are very satisfied with the deal and hope to continue to do business with him in the future. Only one downside comment is that the time for the final sign of all the documents took way much longer than we expected (hours), maybe because of year-end busy time, but a better arrangement would be appreciated. More

Great experience This was the easiest car shopping experience I ever had. Jimmy was wonderful -- he immediately directed me to the car that best fit my needs and work This was the easiest car shopping experience I ever had. Jimmy was wonderful -- he immediately directed me to the car that best fit my needs and worked out a good deal. He answered all my questions -- very knowledgeable. More

Quick and Very Efficient Process John, and BMW of Sudbury, did a great job in making the purchase of my third car with them an efficient process. They were accommodating when issues John, and BMW of Sudbury, did a great job in making the purchase of my third car with them an efficient process. They were accommodating when issues arose and resolved them in a fair manner that benefited both parties. John was always polite and friendly and communicated the information quickly and accurately. He is an experienced BMW representative who has excellent knowledge of the product and was able to answer my questions himself or get the answer quickly. More

Purchased a new SUV I saw the vehicle I wanted online. I went to BMW of Sudbury and had a very positive experience from the salesman to the business manager to the "exper I saw the vehicle I wanted online. I went to BMW of Sudbury and had a very positive experience from the salesman to the business manager to the "expert" who showed me all the functionality. I also like that this dealership is located in a less congested area and that makes test driving a vehicle/less stressful/more enjoyable. More

I Leased a new X1 The process was easy and I was able to get a great deal. Everyone I worked with was professional and knowledgeable. One of the better car buying expe The process was easy and I was able to get a great deal. Everyone I worked with was professional and knowledgeable. One of the better car buying experiences I have had. More

Very responsive and professional !!! In the the process of leasing a BMW-Jamie called right back on a very busy New Years Eve-great customer service-The GM Pranav Gill is lucky to have hi In the the process of leasing a BMW-Jamie called right back on a very busy New Years Eve-great customer service-The GM Pranav Gill is lucky to have him-Jeff Brown More

John DiBitetto recommendation John did a great job working with me through the purchase process - he was attentive and always engaged. I would recommend him to anyone considering p John did a great job working with me through the purchase process - he was attentive and always engaged. I would recommend him to anyone considering purchasing a BMW More

Service Excellence Restored. I had an earlier review complaining about not getting the floor mats that I was promised at the time of getting the car. I have since been contacted b I had an earlier review complaining about not getting the floor mats that I was promised at the time of getting the car. I have since been contacted by Jason and he has completely restored my faith in BMW of Sudbury. He certainly went above and beyond my expectations of customer service and has ensured that I received the mats for the car and has also given me a direct line to him to ensure that I continue to get the excellent service that I expect from BMW. Knowing that any issues are dealt with professionally and promptly gives me great confidence going forward. More

Smooth Process of buying a new vehicle I was extremely happy with the purchase of my new X3 recently in Sudbury. I was assisted by Rachel; who made this process go ever so smoothly- had ans I was extremely happy with the purchase of my new X3 recently in Sudbury. I was assisted by Rachel; who made this process go ever so smoothly- had answers to all of my questions; and was always happy! More

Five Star Purchase! Professional and smooth purchase with Rachal Vonkhale (and my boyfriend can be much) she answered all of his questions with ease. Mark Bertoli is a t Professional and smooth purchase with Rachal Vonkhale (and my boyfriend can be much) she answered all of his questions with ease. Mark Bertoli is a true professional thanks to these two people we will be purchasing all of our cars going forward at BMW Sudbury, Thank you Rachal and Mark! More