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Herb Chambers BMW of Sudbury
Sudbury, MA
2,048 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury
1. State of the art facilities to better serve you, our customer.
Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s.
2. New Vehicle Selection
We have the largest selection of BMW models in New England.
3. Pre-Owned Vehicle Selection
Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company.
4. Experience
With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer.
5. Ordered to Your Specifications
Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it.
6. Service Loaner Vehicle Program
When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in.
7. Factory Trained Professionals
Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle.
8. We are here for you
BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour.
9. Award Winning Customer Satisfaction
An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Showing 2,048 reviews
February 23, 2017
Simple service done right I've worked with Ken for several years now and I'm assured a clear, simple explanation before work starts and my car is done correctly when I leave. I've worked with Ken for several years now and I'm assured a clear, simple explanation before work starts and my car is done correctly when I leave. Ken takes the time to know the little things about each model and has lot of general experience to make decisions easier. 100% recommendation. More
by BrettCline
Employees Worked With
Kenneth Meltzer
February 22, 2017
Excellent service experience My Service Advisor, Ken Meltzer, was courteous, helpful and professional. He answered all my questions and provided excellent advice for my service vi My Service Advisor, Ken Meltzer, was courteous, helpful and professional. He answered all my questions and provided excellent advice for my service visit. Ken also contacted me later in the day to update me on the service progress and explained what the technicians were doing to complete the required services. The car was completed as promised and to my complete satisfaction. More
by TGC328i
Employees Worked With
Kenneth Meltzer
February 21, 2017
Another positive Experience I am writing to express my utmost satisfaction during another routine service visit to BMW of Sudbury. I scheduled service online, showed up early, I am writing to express my utmost satisfaction during another routine service visit to BMW of Sudbury. I scheduled service online, showed up early, got taken in immediately. It was busy! but they worked like clockwork and got back in my car in a timely fashion. So, Thank you! More
by Walthamite
Employees Worked With
Kenneth Meltzer
February 19, 2017
Great service fast. We came in and David Bruno helped us find the best car and deal for us. He was very knowledgeable and gave us some options to guide us. Very good expe We came in and David Bruno helped us find the best car and deal for us. He was very knowledgeable and gave us some options to guide us. Very good experience. More
by livchris4
Employees Worked With
David Bruno, Jason Herndon
February 02, 2017
Great Service I bought a used car from this dealer and Michelle Hsei and Emelyn Hernandez were very informative and helpful in my car buying experience thank you!!! I bought a used car from this dealer and Michelle Hsei and Emelyn Hernandez were very informative and helpful in my car buying experience thank you!!! More
by daniel
Employees Worked With
Emelyn Hernandez, Michelle Hsie
January 31, 2017
Love my BMW!! Michelle Hsie went above and beyond in helping me find my dream car, a BMW 428I Grand Coupe. She was extremely knowledgeable about the car. At no time Michelle Hsie went above and beyond in helping me find my dream car, a BMW 428I Grand Coupe. She was extremely knowledgeable about the car. At no time did I feel pressured to buy, which made the experience fun and enjoyable. If you shop at Herb Chambers in Sudbury, be sure to ask for Michelle. Eric Millar, Manager, was a pleasure to deal with and runs a great dealership. More
by Dubay, Maryann
Employees Worked With
Michelle Hsie, Eric Millar
January 31, 2017
Easy to work with. Very informative and conscientious. Daniel was a pleasure to work with. This is an easy car buying experience. I highly recommend BMW Sudbury and working with Daniel Mahoney. It was a pl Daniel was a pleasure to work with. This is an easy car buying experience. I highly recommend BMW Sudbury and working with Daniel Mahoney. It was a pleasant car purchasing experience. More
by Annie
Employees Worked With
Jason Herndon and Emmanuel D'Ambrosio, Daniel Mahoney
January 30, 2017
Sudbury BMW Finance Bradford is a very knowledgeable auto finance professional and helpful with options. My one concern is that he seems to be compensated on "up sell" s Bradford is a very knowledgeable auto finance professional and helpful with options. My one concern is that he seems to be compensated on "up sell" so was a little pushy on the post-purchase warranties and policies. More
by Sudbury Local
Employees Worked With
Bradford Carlson
January 22, 2017
Customer Service at It's Best I wanted to extend my initial warranty with an extended one and had some communication issues getting that accomplished. After moving my request up t I wanted to extend my initial warranty with an extended one and had some communication issues getting that accomplished. After moving my request up the ladder via e-mail I was contacted within hours of my email by Anthony Carbone who assured me that my needs would be resolved within 24 hours and he did. After having communication issues prior to this, it was this reach out by Anthony to make my experience what I have come to recognize and expect from BMW of Sudbury over the past 16 years of dealing with them. More
by joemcd4
Employees Worked With
Anthony Carbone
January 21, 2017
Great Car Buying Experience! Going to Herb Chambers BMW of Sudbury is a great decision when looking for your next car. I walked into the dealership and was greeted within the firs Going to Herb Chambers BMW of Sudbury is a great decision when looking for your next car. I walked into the dealership and was greeted within the first 5 minutes. The staff was very friendly and extremely helpful when asking for information about the purchase of the car. Charlie was our Sales Associate and didn't miss a beat. He was patient and answered all of our questions regarding the vehicle. Mark was our Finance Manager and went above and beyond to make sure we had the best financing options available and walked us through the process step-by-step. Herb Chambers is a great place for buying your next car. More
by avp123
