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Herb Chambers BMW of Sudbury

Sudbury, MA

4.6
2,048 Reviews
Why Buy Here – Top reasons to purchase from BMW of Sudbury 1. State of the art facilities to better serve you, our customer. Our building features a 15 car showroom, 6 car exterior delivery canopy, three-lane drive-in service reception area with 30 service bays, a full detailing center, and a car wash. While you’re here please enjoy the vast amenities provided for you: FREE Wi-Fi, Children’s Play Room, Business Center, Fireplace Lounge, Cappuccino Bar, and Flat Screen TV’s. 2. New Vehicle Selection We have the largest selection of BMW models in New England. 3. Pre-Owned Vehicle Selection Access to over 2,000 Pre-Owned vehicles of every make and model within the Herb Chambers Company. 4. Experience With over 20 years in the car business, there's no one in New England or perhaps the whole country who can offer you more as a sales and service customer. 5. Ordered to Your Specifications Having trouble finding the perfect BMW? Custom order a new BMW to your exact specifications! Our trained sales staff can assist in designing your BMW the way you want it. 6. Service Loaner Vehicle Program When you purchased a New or Pre-Owned BMW from BMW of Sudbury, we will provide a Loaner Vehicle for scheduled service appointments. We also provide pickup and drop-off service if you cannot make it in. 7. Factory Trained Professionals Being a Certified BMW Center, BMW of Sudbury is fully trained to assist you in understanding your BMW vehicle. 8. We are here for you BMW of Sudbury is open 7 days a week. Open early and late throughout the week BMW of Sudbury is there for your often hectic schedule. Located on Route 20 between Route 495 and 128/95, BMW of Sudbury is easily reached from almost any location from Boston to Worcester within an hour. 9. Award Winning Customer Satisfaction An award winning dealership in customer satisfaction, BMW of Sudbury is ready to assist you with a friendly and courteous no hassle sta
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128 Boston Post Rd

Sudbury, MA

01776

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Showing 2,048 reviews

July 18, 2018

Excellent service I recently purchased a X1 2018 from Malcolm. His selling skills were excellent and his ability to help me close the deal were very good. He handled al More

by Jimbuckley22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcolm
July 12, 2018

Withdrawal of previous negative comment Previously, I had written a negative review for BMW of Sudbury. They have since gone over and above to make things right! I can't be happier!!! I am d More

by 2013BMWz4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Carbone, Alex Robbins
Jul 13, 2018 -

Herb Chambers BMW of Sudbury responded

Happy to know that we were able to turn your experience with us around. We never want our customers to leave unhappy. We hope to work with you again in the near future, and wish you many happpy miles! Best, Pranav Gill, General Manager.

July 10, 2018

Daniel Mahoney did a great job! My wife and I where looking for a new all wheel drive vehicle and we made our decision between two brands. We decided to go to BMW first, Dan Mahoney More

by Fern2Fern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mahoney
July 09, 2018

Customer friendly service We have been using BMW of Sudbury for our service needs for the past 5.5 years. We like their customer service and the car has been running smoothly. More

by Nick S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
June 27, 2018

Herb Chambers BMW of Sudbury, MA - Robert Cohoon My Service Advisor Robert Cohoon has very great people skills, and I always look forward to having my BMW 228ix Services at Herb Chambers Sudbury, MA! More

by JSM
Customer Service
Recommend Dealer
Yes
Employees Worked With
Robert Cohoon
Jun 28, 2018 -

Herb Chambers BMW of Sudbury responded

Thank you for your review. Glad you enjoy getting your car serviced with us and Robert! -Pranav Gill, General Manager.

June 24, 2018

Professional and friendly sales staff Great experience purchasing a car. We worked with Umit Ozturk and had such a great experience that we ended up with two cars. Umit was professional an More

by Cazafonte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umit Ozturk, David Loftus
Jun 26, 2018 -

Herb Chambers BMW of Sudbury responded

Thank you for your review and recommendation. Happy to know that you enjoyed working with Umit and David- they will be happy to read this. Happy miles. Best, Pranav Gill, General Manager.

June 13, 2018

Thorough and responsive Recently purchased a bmw at this dealership. Umit, our sales rep provided great customer service, was thorough with follow up and details of the sale. More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Umit Ozturk
June 12, 2018

Out of State purchase This was my first experience buying a care sight unseen and out of state. Alex (my salesman) did an amazing job working with me through the process an More

by 2013BMWz4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Carbone, Alex Robbins
Jun 13, 2018 -

Herb Chambers BMW of Sudbury responded

Happy to know that Alex provided you with great customer service and made the process nice and easy for you. Thank you for your review! Best, Pranav Gill, General Manager.

June 08, 2018

Sudbury BMW and Brian Fryes in Service are terrific Have known Brian ever since he joined the Sudbury BMW service team back in 2015 or 2016. Was immediately impressed and was bummed at the time I had a More

by Brooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Ding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pranav Gill, Colleen Silver, Brian Fryes
Jun 11, 2018 -

Herb Chambers BMW of Sudbury responded

Thank you for your review. Happy to know that you enjoy working with Brian. We look forward to your next visit. -Pranav Gill, General Manager.

May 18, 2018

Most professional service adviser I've dealt with. I wanted to thank you for your excellent care and customer service. Ken made my service experience a joy and I appreciate his professionalism and taki More

by dool
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Meltzer
May 22, 2018 -

Herb Chambers BMW of Sudbury responded

Thank you for your feedback. We take our customer's opinions very seriously and will take this into consideration. Great to know that you enjoyed working with Ken, though! He is a great member of our team. We look forward to servicing your needs for years to come! -Pranav Gill, General Manager.

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