
Herb Chambers BMW of Sudbury
Sudbury, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 PM - 5:00 PM
Sunday Closed
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Consistently Great Experiences I just bought my second car from BMW Sudbury in the last 6 years and last year helped my son buy his very first car here as well. I have tried other B I just bought my second car from BMW Sudbury in the last 6 years and last year helped my son buy his very first car here as well. I have tried other BMW dealers in the area but I always come back to Sudbury. They are honest and straight forward and I have consistently been able to get a very fair deal on trade ins and a very aggressive price on the new cars, and they have never been cars that they really have to deal on either (orders, M5, etc.). Instead of having an endless back and forth of offers, they are willing to fairly quickly cut to the bottom line and talk about their and my best and final. I have never left without a deal. Unlike two other dealers in the area which have all let me walk and then spent the next several days following up with me on why I haven’t changed my mind yet. Instead of offering a better deal, these other dealers try and push a lower equipped car for the price I wanted to pay. Do yourself a favor and check out BMW Sudbury. My recent CA was John Trifilo, I highly recommend him. My son and I also use BMW Sudbury for service and they have done a great job after the sale as well. More
Service Experiences Have Been Consistently Professional I'm Patrick Snell and I am a customer of BMW of Sudbury. I've worked with Robert Cohoon on several occasions now. I can relay that working with Rob I'm Patrick Snell and I am a customer of BMW of Sudbury. I've worked with Robert Cohoon on several occasions now. I can relay that working with Robert's has been a pleasant experience. Robert is able to to provide an excellent level of service which will undoubtedly lead to me to purchase another BMW from BMW-Sudbury in the future. . Robert has always been professional, prompt, courteous and helpful - and also worthy of trust. I trust my BMW to BMW-Sudbury because of Robert; More
BMW of Sudbury is the Class of Massachusetts Dealerships From the first step I took in the door I felt as if I was somewhere I was considered special. They catered to my wants, needs, didn't pressure me and From the first step I took in the door I felt as if I was somewhere I was considered special. They catered to my wants, needs, didn't pressure me and let me find my way into the BMW of my dreams. At some dealerships this is where the honeymoon ends but not at BMW Sudbury. From the sales rep I worked with, to the service team, to the GM I was treated with respect and felt like I was being prioritized with whatever I needed. I've dealt with some very poor dealerships in the past and have to say I won't be buying from anyone but BMW Sudbury going forward. They are simply the best at what they do, and provide an unmatched customer experience. Thank you to the BMW Sudbury team for all the little things. They haven't gone unnnoticed for this customer. More
Pascal was excellent!!! Pascal was extremely knowledgable and had the best customer service. Made our car buying experience so much fun and helped us find the exact vehicle t Pascal was extremely knowledgable and had the best customer service. Made our car buying experience so much fun and helped us find the exact vehicle that we wanted. We will certainly be back in the future to work with him and we were so lucky to have him help us navigate our first BMW purchase. 10/10 would recommend to anyone!!! More
Great customer service I drove up from RI to purchase my BMW. Manny was a pleasure to work with and made made sure everything was taken care of. A plus customer service an I drove up from RI to purchase my BMW. Manny was a pleasure to work with and made made sure everything was taken care of. A plus customer service and communication!! Highly recommended !!! More
Kind, helpful, professional Henry is by far the best client advisor. He is patient, thoughtful and extremely professional. He made my new lease a great experience. I am now Herb Henry is by far the best client advisor. He is patient, thoughtful and extremely professional. He made my new lease a great experience. I am now Herb Chambers BMW of SUDBURY customer from this day forward. Thank you Henry!!🤗 More
Thank You! Bill was the Best! I so appreciated all his help! He was super nice to me and explained everything perfectly! He always made sure I was happy and with Bill was the Best! I so appreciated all his help! He was super nice to me and explained everything perfectly! He always made sure I was happy and with a smile!! Thank you so much!!! ~ RobYn More
Terrific Experience We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long s We have purchased two cars at BMW of Sudbury. This is a superb dealership with an excellent sales and service staff. Our second car involved a long sales process that would test the patience of any salesperson, but Charlie Karkaetedes, our salesperson, was with us the whole way as we first ordered a new X3 on the new BMW CLAR platform but then changed our minds and decided to wait until the new 2019 X5 came out on the CLAR platform. I am fastidious with detail and wanted to nail the car we ordered down to the a precise list of options. Charlie led us patiently through all the details and made it easy for us, and we took delivery of the new X5 in November as promised. I cannot speak highly enough of Charlie. While we moved to Florida during this whole process, we chose him as our BMW contact, taking delivery in Sudbury and driving the new car to Florida when it would have been easier to buy from the dealer in town. Thank you, Charlie! More
I recommend Herb Chambers BMW of "Sudbury" I have leased 2019 BMW X3 with very good experience and trade in my 2010 Toyota 4 Runner. They are good people to do business. I would suggest you do I have leased 2019 BMW X3 with very good experience and trade in my 2010 Toyota 4 Runner. They are good people to do business. I would suggest you do you own research about car and price, they will match your reasonable requirements in general. I have worked with 3 peoples from Herb Chambers BMW of "Sudbury" with good experience. Pascal Abu-Ali: sale man, he will try to match your trade in car asked-value Andrew Sadler: Financial manager, he will try to sell you the service after you review all you documents, ask for discounts, he will give to you. Rachel Vonkahle: Internet sales, she could give you a quotation over internet, which is not easy to get from internet for BMW cars. More
Excellent Service - Kudos to William Kramer I took my leased car in for the 10k service. Was promptly met by Bill, provided an overview what to be done, time estimate and asked me to relax and I took my leased car in for the 10k service. Was promptly met by Bill, provided an overview what to be done, time estimate and asked me to relax and he would keep me updated. Set the expectation for 2 hours. I was delighted that in less than 2 hours the car was ready, washed and cleaned and ready to go. Additionally I had a question or two and he walked me over to the car and shared with me the information and I was on my way. Very easy, friendly and efficient - thanks for the very pleasant experience - Bill & to the Sudbury service team. More