Herb Chambers BMW of Sudbury

Great Experience Pascal Abu-Ali and Rachel were absolutely the best people I worked with on any car transaction over the last 10 years. Very professional, top notch cu Pascal Abu-Ali and Rachel were absolutely the best people I worked with on any car transaction over the last 10 years. Very professional, top notch customer service and got me a dream deal. Both for my new car purchase and my trade in. Will definitely go back and buy from them. More

Experience with BMW of Sudbury herb chambers Salyna was a bit rude and aggressive to us , which we found somewhat annoying . It occurred She thinks customers don’t know their numbers or hasn’t d Salyna was a bit rude and aggressive to us , which we found somewhat annoying . It occurred She thinks customers don’t know their numbers or hasn’t done their research , which amused us . Steve was calm , friendly and nice Andrew from finance was great , explained in detail and very knowledgeable of the service . More

Great experience from start It was a really great experience right from start. Tongzheng was a great guy to work with. He had a great attitude and was pretty knowledgeable. He fo It was a really great experience right from start. Tongzheng was a great guy to work with. He had a great attitude and was pretty knowledgeable. He followed up and was able to answer all questions. Dealership itself is pretty nice, with a lot of friendly staff. Overall, an excellent experience! More

Great experience!!! Dan Mahoney is great! If you’re looking for great service and extremely knowledgeable folks go to Herb Chambers in Sudbury. Dan Mahoney abdbthe redt of the team did a gre If you’re looking for great service and extremely knowledgeable folks go to Herb Chambers in Sudbury. Dan Mahoney abdbthe redt of the team did a great job! More

Easy leasing experience The team at Herb Chambers BMW Sudbury (MA) are smart, courteous car lovers who seem to want to get you the best deal in the car you love. This is our The team at Herb Chambers BMW Sudbury (MA) are smart, courteous car lovers who seem to want to get you the best deal in the car you love. This is our third lease with them and we will be back when it’s time for the 4th. More

GREAT EXPERIENCE! Having just had at a bad experience at another dealership it was refreshing from beginning to end to meet Jordan Brito he portrayed himself as a gentl Having just had at a bad experience at another dealership it was refreshing from beginning to end to meet Jordan Brito he portrayed himself as a gentleman friendly, efficient and knowledgeable. Would be happy to work with Jordan on purchasing our next car which would be our 4th X5. More

Great experience once again This is my second purchase from BMW at Sudbury. And it is once again another great experience, and i really want to thank Tong and John and others for This is my second purchase from BMW at Sudbury. And it is once again another great experience, and i really want to thank Tong and John and others for helping make it happen. I purchased my first x3 from here about four years ago with very good experience, and I enjoyed very much the ride ever since. With the newer generation, i thought about getting a new one if i can get some good deal. I did some homework and just made an appointment while servicing my car in the dealership. It’s a blessing to have Tong being assigned to help with my purchase. Tong is super professional, knowledgeable and friendly. He fully understood our needs and patiently walked through the inventories to look for the cars that my wife and i like. Unfortunately none of the inventories were ideal match, and Tong suggested to special order one that could be a perfect match. I was a little hesitant at first as I thought that would make it hard to get a good deal. Turned out i was wrong as they did give us a good deal. Of course there was a few rounds of negotiations, but it was totally a no pressure, no pushing type. We signed the paperwork and put down the deposit that day, even though we were not sure we would pull the trigger when we first got there. While waiting for the car being built and delivered, Tong kept us in the loop and updated us on the status. We had to postpone a couple of times the date for taking the delivery and Tong just accomondated our last minute changes. While doing the financial paperwork, It was also a good experience working with John. Overall we cannot ask for a better experience and will definitely recommend Sudbury for anyone considering getting a BMW. More

great experience All my past car buying experiences could not compare to the car purchased by my wife and I Alex was very knowledgeable on the car we bought. we cou All my past car buying experiences could not compare to the car purchased by my wife and I Alex was very knowledgeable on the car we bought. we could tell he wanted to make the experience as pleasant and stress free as possible Dave and Pat Boivin More

Very Friendly and Efficient Despite the myth that you see an advertisement on a particular car, walked into the dealership to buy "that car" and the car does not exist....WELL, I Despite the myth that you see an advertisement on a particular car, walked into the dealership to buy "that car" and the car does not exist....WELL, I had the opposite experience. The Car was there and without much fuss I left shortly owning it! I am a seasoned BMW owner and have visited many dealerships except this one! I was very surprised how well I and my husband was received right from the beginning. I was assigned to a young sales manager, Salyna, and she was very personable and looked in charge. She walked me to a desk where a salesperson was sitting, Peter Vargo, He was cortical and came across very professional. I told him I saw an internet Ad sent to me via the dealership and I am here to turn in my vehicle as my lease was almost due and possibly pick up the one on the Ad. He introduced himself and kindly asked me and my husband to sit at his desk. He passiontly listened to me and after I was done he asked for my license eventhough I mentioned I wasn't interested in test drive but I liked his elegant demeanor so I gave it to him. Next thing I saw Salyna coming back with the keys to the car now parked right in the front. We took a walk , saw the car and test drove. When the time came to draw up the numbers peter consulted with his manager and presented it to my husband and I which was similar to what was advertised. It was truly a pleasure to work with both Salyna and Peter as things went so easy and if there was a discrepancy Salyna was there making sure the process goes smoothly and clearing it up in a speedy manner. The best part of the process for me as a really seasoned BMW buyer was everything from the car, the price and the experience was seemless! A Great Experience Overall and the place feels more like a family. In this place I felt I was working with the whole dealership as supposed to the previous experiences where I felt everbody is for themselves.Although there is a BMW dealership closer to me than Sudbury I will be doing my service with Sudbury going forward! More