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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.7
950 Reviews

950 Reviews of Herb Chambers BMW of Boston - Service Center

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September 18, 2019

Efficient, customer oriented, effective service by Matt! Matt has been a pleasure to work with over the past 3 vista. He understands what I need or am asking for and ensures he gets it donee and delivers ef More

by Debashis patnaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Service Awesome service and quality personnel I have had all my minis serviced here for the past 6 years I also tell all my friend mini owner to come here More

by HENRYPAULPILAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anslono
September 18, 2019

Better phone service Did not like phone reception. Consider brake complaint and long appt and suggested go elsewhere when I spoke up. Still do not believe brake pedal ca More

by MORRISKWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ajah Brown
September 18, 2019

Great service and bonus car wash ; 0 ) Efficient and professional care of my car!! Able to provide me with Uber/Lift to and from work. Nick Lagas, whom was my sale person, is always a More

by PSMITH20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

Amazing customer service! Technician took good care of me and solve issues I was having with my car. As soon they realized the car wouldn't be ready same day as they found some More

by RUTY.BAKOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2019

I appreciated the quick friendly service! The service area is located in a tight urban setting but the staff at Herb Chambers BMW/MINI of Boston provided exceptional services. I loved the UBER More

by FIRTHFORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. I forget the others that helped me. , Kyle Curtis
September 18, 2019

Amazing service I love bringing my car to this place. Samik is a great guy, very friendly and caring of the service that he provides to customers. More

by CS90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samik
September 18, 2019

Outstanding service! Came in for tire inflation. MINI service noticed tire damage and immediately and unscheduled fit me in for replacement! That’s premier, pro-acti More

by BHUNTER5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
September 18, 2019

All staff were polite and helpful with all questions The whole experience was great. The staff was friendly got me in and out promptly and answered all my questions. The dealership was clean. No complain More

by TLMELLO1230
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel Blash
September 18, 2019

Everyone is very friendly, but I always spend thousands People there are very friendly. However, every time I’m there, I spend thousands. And I’ve had to come three times to get my rear tire permanently rep More

by Brett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t recall name for sure, Nick Mitrano
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