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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
985 Reviews

985 Reviews of Herb Chambers BMW of Boston - Service Center

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October 28, 2019

Great Service Department Even though the dealer can be busy and not have a early date available with a loaner. I prefer Herb Chambers BMW of Boston to bring my car for service More

by skocaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
October 25, 2019

Always accommodating James Gibbons always provides exceptional customer service. He often handles the small details himself and helps to expedite the process if I am a "wa More

by LYNNMILLER7676
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

Excellent service The service was excellent. The quality of the service was great. I am a happy person afterward with my BMW. Everyone was very friendly tome. More

by SHANLEELIU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
October 24, 2019

Big help! My car was towed into the service center with a hole in the right front tire. Fortunately a new tire was in stock, so I waited while they made the tir More

by MYRNAWILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know anyone's name
October 24, 2019

Job done Brett Robinson was courteous, efficient, knowledgeable, was impressed with the volume of business the dealership manages to pack in to what is a very More

by JPNAHUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Robinson
October 24, 2019

Excellent Service James Gibbons as ALWAYS provided Excellent Service! Good communication skills while providing excellent service. I have leased or purchased a BMW More

by JACK62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2019

Excellent service The 20,000 mile maintenance on my car was done very professionally. The wait was a little longer than I expected by about one hour but the dealership More

by GGUTWILLIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Anslono
October 21, 2019

Amazing! BMW of Boston is fabulous. I’ve always had great experiences with them whether it’s leasing a new car, going in for service, etc. I highly recommend t More

by Alexandra Melignano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Tosti
October 21, 2019

Service was great. Smooth and efficient as always. The check in process is easy. I had reserved a loaner which was made available quickly after my arrival. S More

by JDVESQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2019

Best service around! Mark Ravin and Chris Armstrong are always great! They are very professional and attentive! Always make me feel like my car is special! They are the ma More

by BERTRAND.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ravin and Chris Armstrong
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