Herb Chambers BMW of Boston - Service Center

Excellent Service James Gibbons as ALWAYS provided Excellent Service! Good communication skills while providing excellent service. I have leased or purchased a BMW James Gibbons as ALWAYS provided Excellent Service! Good communication skills while providing excellent service. I have leased or purchased a BMW for the last 20 plus years More

Excellent service The 20,000 mile maintenance on my car was done very professionally. The wait was a little longer than I expected by about one hour but the dealership The 20,000 mile maintenance on my car was done very professionally. The wait was a little longer than I expected by about one hour but the dealership was very busy and it did not inconvenience me as I worked from the dealership waiting area. More

Amazing! BMW of Boston is fabulous. I’ve always had great experiences with them whether it’s leasing a new car, going in for service, etc. I highly recommend t BMW of Boston is fabulous. I’ve always had great experiences with them whether it’s leasing a new car, going in for service, etc. I highly recommend them and wouldn’t go anywhere else! More

Service was great. Smooth and efficient as always. The check in process is easy. I had reserved a loaner which was made available quickly after my arrival. S was great. Smooth and efficient as always. The check in process is easy. I had reserved a loaner which was made available quickly after my arrival. Service was performed same day. More

Best service around! Mark Ravin and Chris Armstrong are always great! They are very professional and attentive! Always make me feel like my car is special! They are the ma Mark Ravin and Chris Armstrong are always great! They are very professional and attentive! Always make me feel like my car is special! They are the main reason why I continue to travel 50+ miles to get my service done at Mini of Boston! More

Thank you for making the service experience efficient and customer centric. Very much appreciated and happy to take the time to acknowledge the professionalism for making the service experience efficient and customer centric. Very much appreciated and happy to take the time to acknowledge the professionalism and efforts of the service staff. More

Service not Thorough This is the 3rd time I have experienced the same problem. After service they never clear notifications and that is annoying leaving the work for the This is the 3rd time I have experienced the same problem. After service they never clear notifications and that is annoying leaving the work for the customer. Also, the guy receiving the car was rude and arrogant which I reported to service manager. Not acceptable. More

great service for maintenance brought in mini cooper for regular maintenance and problem with heat/air. The waiting area is very comfortable with desks to plug in electronics and brought in mini cooper for regular maintenance and problem with heat/air. The waiting area is very comfortable with desks to plug in electronics and work while waiting. Even had refreshments available. Service found that problem was due to a nest behind the battery and cleaned it out. people are very friendly More

service check great service, prompt, did not have to wait long A job well done, everyone was helpful, no issues with this service I would return and recommend to great service, prompt, did not have to wait long A job well done, everyone was helpful, no issues with this service I would return and recommend to others More

Car Overheated on Business Trip I was on a business trip to Boston and my car broke down. I had it towed at nearly 7pm to HC BMW. They diagnosed the problem quickly, moved it to th I was on a business trip to Boston and my car broke down. I had it towed at nearly 7pm to HC BMW. They diagnosed the problem quickly, moved it to the front of the line and had me on my way the next afternoon. Could've been way worse, and Higor and the team did a great job keeping me informed. More