Herb Chambers BMW of Boston - Service Center

Matt Krappe and his service team are top-notch. They kept me informed throughout the repair process. The work was done well and on time. me informed throughout the repair process. The work was done well and on time. More

Without a doubt I believe BMW of Boston is the Best. Matt goes beyond what I could ever expect and their performance is excellent. The one reason why I would never think of purchasing a car anywhere but BMW goes beyond what I could ever expect and their performance is excellent. The one reason why I would never think of purchasing a car anywhere but BMW of Boston. Thank you Matt again. More

Excellent Service, Knowledgeable and respectful Salesperson/salesmen, and top notch technicians who know what they are doing. Strongly recommends their services because they go above and beyond! Salesperson/salesmen, and top notch technicians who know what they are doing. Strongly recommends their services because they go above and beyond! More

Great dealership. Always provides excellent advice even if I decide not to do the work at the time. Very friendly service advisor and very timely service. if I decide not to do the work at the time. Very friendly service advisor and very timely service. More

Exceptional service. Higor Texiera was expert and explained everything. He offered sensible advice that was easy to understand. He is outstanding. The video helped a lot. The billing was made easy. A explained everything. He offered sensible advice that was easy to understand. He is outstanding. The video helped a lot. The billing was made easy. Also the young man who first greeted me helped a lot. More

Very professional and extraordinary customer service! Thank you for always taking good care of me. I was out on vacation and Dan had someone drop off the car and pick the loaner back up. Thank you for always taking good care of me. I was out on vacation and Dan had someone drop off the car and pick the loaner back up. More

James was great to work with. He thoroughly explain the estimate to me and ensured my car was done in the time it was promised. estimate to me and ensured my car was done in the time it was promised. More

Outstanding service My service advisor was outstanding You need a much larger space for this dealership and service department much too cramped Thanks for your assistance You need a much larger space for this dealership and service department much too cramped Thanks for your assistance More

The consistency of outstanding service insures my future purchases from this brand and dealership. I have purchased multiple BMW’s and have complete trust in Melissa Steffy and would not buy a vehicle she w purchases from this brand and dealership. I have purchased multiple BMW’s and have complete trust in Melissa Steffy and would not buy a vehicle she was not involved with. More

leasing my second i8. They need new tires every 10 to 12k which is a bit annoying but part of the game. Price to replace tires at HC is considerable higher than at an independent shop for the same tires 12k which is a bit annoying but part of the game. Price to replace tires at HC is considerable higher than at an independent shop for the same tires. If you can afford the car you should be able to afford the tires. But would be a plus if HC would be price competitive for these low mileage tires. More