Back

Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
985 Reviews

985 Reviews of Herb Chambers BMW of Boston - Service Center

Sort by
May 15, 2021

Very professional operation. Friendly staff. Sometimes dealers are not the cheapest, but the tire price was actually competitive. I have confidence they will get the work done correctly. More

by John B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Michael
May 17, 2021 -

Herb Chambers BMW of Boston responded

Thank you for your confidence in Herb Chambers BMW of Boston, and for your business. We are thankful to have you as a customer, John.

May 11, 2021

Excellent service at the dealership continues. Been a customer for too many years to count, Matt Krappe is the best. Was at the shop today as car needed to have battery check. Didn’t drive much due to co More

by Nfaneuil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Herb Chambers BMW of Boston responded

We are so happy to hear that you had a great time at Herb Chambers BMW of Boston thank you so much for your kind words!

May 06, 2021

The team always goes above and beyond with top-notch customer service and car care. The attention to detail by my service advisor James Gibbons is always appreciated. More

by EEC BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2021 -

Herb Chambers BMW of Boston responded

Our goal is to provide top-notch customer service, and I am glad to hear that James and our team have shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

May 03, 2021

James Gibbons is Always great, He has been my service advisor for 7 years, he always cares about his costumers, James is super friendly informative and very professional! He is a one of the mane reason I More

by maratantonyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Herb Chambers BMW of Boston responded

Thank you for trusting James and our team at Herb Chambers BMW of Boston! We're so lucky to have you as a customer for life! See you next time!

April 30, 2021

I have been working with Higor Texiera with very positive experience each time. Of course, i Still would check all plans for work carefully but the service is usually great, especially if appointments set More

by OlyaHalyabar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

We are so happy to hear that you had a great time at Herb Chambers BMW of Boston! Thank you so much!

April 29, 2021

Matt Krappe and his service team are top-notch. They kept me informed throughout the repair process. The work was done well and on time. More

by chukker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
Apr 30, 2021 -

Herb Chambers BMW of Boston responded

We are so happy that Matt and the Herb Chambers BMW of Boston service team can do so great for you! Thank you!

April 27, 2021

Without a doubt I believe BMW of Boston is the Best. Matt goes beyond what I could ever expect and their performance is excellent. The one reason why I would never think of purchasing a car anywhere but BMW More

by Prod320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Herb Chambers BMW of Boston responded

We are so happy that Herb Chambers BMW of Boston is the only dealership for you! Thank you!

April 26, 2021

Excellent Service, Knowledgeable and respectful Salesperson/salesmen, and top notch technicians who know what they are doing. Strongly recommends their services because they go above and beyond! More

by joeboatwit2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Herb Chambers BMW of Boston responded

joeboatwit2016 - Thank you for this terrific review and for your continued patronage. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we've succeeded. We're so our team has been able to assist you with your automotive needs. Please feel free to reach out to us with any questions or future auto needs as we are always here to help! - Herb Chambers BMW of Boston team

April 24, 2021

Great dealership. Always provides excellent advice even if I decide not to do the work at the time. Very friendly service advisor and very timely service. More

by AliceH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Curtis
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

This is a fantastic review! Thanks from the entire team at Herb Chambers BMW of Boston!

April 24, 2021

Exceptional service. Higor Texiera was expert and explained everything. He offered sensible advice that was easy to understand. He is outstanding. The video helped a lot. The billing was made easy. A More

by maronson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Herb Chambers BMW of Boston responded

We appreciate the great feedback about Higor and our team! Thanks for your business, from all of us here at Herb Chambers BMW of Boston and we'll see you next time!

...
67
...