Herb Chambers BMW of Boston - Service Center

Great service all the time. Samik is very knowledgeable and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been go and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been going to herb chambers in the past and I always enjoy seeing samik! Thank you for everything samik is a hard worker who treats customers great and I think that should be recognized! More

A huge shoutout to Matt Krappe, and the way he runs this service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and b service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and bought the one that had its annual physical today from Herb Chambers BMW Boston. Everything went very smoothly ..Great communication, trustworthy & knowledgeable staff... One less thing in life to have to worry about! Thank you Matt !!! All the best, Laurie M.( Wolfkie ) More

I had to go to the dealership today for service and Samik was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. More

Great work and prompt scheduling. Work done on time and was kept up to date on completion. Car was delivered from service spotlessly clean inside an out was kept up to date on completion. Car was delivered from service spotlessly clean inside an out More

James Gibbons of Herb Chambers BMW Boston is the best service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James ma service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James makes the decision easy. More

Excellent service, polite, with realistic assessment of wait time, professional and knowledgeable. While the wait area is pleasant, the seating is too close at the time when viral variants are still posing wait time, professional and knowledgeable. While the wait area is pleasant, the seating is too close at the time when viral variants are still posing a danger of infection even to vaccinated individuals. More

Higor and the whole service dept was great. Higor kept me up to date and explained everything to me. I would happily recommend them to everyone. up to date and explained everything to me. I would happily recommend them to everyone. More

Came to Herb Cambers BMW Boston, when Hank Santos became service manager two years ago. I am most pleased and will continue doing business here. service manager two years ago. I am most pleased and will continue doing business here. More

My BMW was long overdue on service and everything it needed was meticulously done. Higor was a pleasure to deal with: attentive and kept me posted on how things were going. Very satisfied! needed was meticulously done. Higor was a pleasure to deal with: attentive and kept me posted on how things were going. Very satisfied! More

Purchased my car from this location and continue to service it here. They have always been good to work with and have not had any issues. service it here. They have always been good to work with and have not had any issues. More