Herb Chambers BMW of Boston - Service Center

Higor Texeira is a superb service relationship manager. Very efficient, responsive and helpful. Very efficient, responsive and helpful. More

Outstanding Customer ServiceI brought my BMW X5 last Outstanding Customer Service I brought my BMW X5 last June 2020 and I was pleased with the service Dep. Thanks to Matt who is always provided an exce Outstanding Customer Service I brought my BMW X5 last June 2020 and I was pleased with the service Dep. Thanks to Matt who is always provided an excellent courtesy service. Now, my vehicle is at the service Dep. to continue with other repairs that needed attention. Overall, Matt has great interaction and would go the extra mile to make his customers pleased. Thanks Matt for your outstanding customer service. More

I bring my BMW in yearly for Herb Chambers to maintain, and the service is always done on time with high quality. I appreciate Higor as a service rep, he always explains the details of the services to be and the service is always done on time with high quality. I appreciate Higor as a service rep, he always explains the details of the services to be performed, and keeps me abreast of the progress. My car is running great, and besides it's BMW heritage I attribute that to the service at Herb Chambers - thank you! More

Exceptional service. Sam was informative, knowledgeable and on par with every step of the process. Herb Chambers Boston will become my dealership of choice. Thank you. and on par with every step of the process. Herb Chambers Boston will become my dealership of choice. Thank you. More

Higor was great to work with! Would highly recommend him! Only negative was the delays with getting the detail work done. Thank you......car looks good. him! Only negative was the delays with getting the detail work done. Thank you......car looks good. More

Great service all the time. Samik is very knowledgeable and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been go and goes above and beyond all the time. I would like to say samik is good at what he does and knows how to take care of his customers. I have been going to herb chambers in the past and I always enjoy seeing samik! Thank you for everything samik is a hard worker who treats customers great and I think that should be recognized! More

A huge shoutout to Matt Krappe, and the way he runs this service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and b service department !! Matt always goes above and beyond to make sure I am a happy and returning client...and it works! I have leased two cars and bought the one that had its annual physical today from Herb Chambers BMW Boston. Everything went very smoothly ..Great communication, trustworthy & knowledgeable staff... One less thing in life to have to worry about! Thank you Matt !!! All the best, Laurie M.( Wolfkie ) More

I had to go to the dealership today for service and Samik was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. was my service advisor. He took his time and knowledge to explain everything to me. He is one of the best. More

Great work and prompt scheduling. Work done on time and was kept up to date on completion. Car was delivered from service spotlessly clean inside an out was kept up to date on completion. Car was delivered from service spotlessly clean inside an out More

James Gibbons of Herb Chambers BMW Boston is the best service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James ma service rep in the business. The decision to purchase a car from any dealer rests with the customer experience after the purchase is made. James makes the decision easy. More