Herb Chambers BMW of Boston - Service Center

James made the service experience extraordinary. I didn’t have to think about anything. He informed me of status proactively, explaining things , and represented the dealership with class. Herb Chambers is have to think about anything. He informed me of status proactively, explaining things , and represented the dealership with class. Herb Chambers is fortunate to have James as a team member. More

Mark keohane is a 12 on a 1-10 scale,extreley nice and very helpful very helpful More

Great service! Great work!I will decide how long my Great service! Great work! I will decide how long my response is! Who suggested that you should set a minimum! Bad idea! Great service! Great work! I will decide how long my response is! Who suggested that you should set a minimum! Bad idea! More

I have known Matt for many years, and we service our cars at BMW of Boston. Your family likes Matt’s leadership it’s truly phenomenal, we have not come across many directors who are so helpful and humble. at BMW of Boston. Your family likes Matt’s leadership it’s truly phenomenal, we have not come across many directors who are so helpful and humble. More

They didn't fix the things I asked to get fixed the inspection form is contrary to the condition of my car and I have a switch missing that was there when I brought it to them inspection form is contrary to the condition of my car and I have a switch missing that was there when I brought it to them More

I have purchased my last three BMW’s from Herb Chambers as well all of my service on the vehicle’s. Great customer service and would never go anywhere else ! as well all of my service on the vehicle’s. Great customer service and would never go anywhere else ! More

I understand we’re in a pandemic but there was few staff. I actually got a sales pitch for a new mini from another customer. The back lot for inspections/ service is disturbingly congested. I actually got a sales pitch for a new mini from another customer. The back lot for inspections/ service is disturbingly congested. More

When there is an issue with my car they are always quick to respond and get my car in for service. to respond and get my car in for service. More

Brought car in last Monday at 9:30 and was told I could pick it up that afternoon . Called at 3 you did not start the repair Called at 5 and said I would pick up at 9;30 10 on Tuesday Got there at 9:30 to pick it up that afternoon . Called at 3 you did not start the repair Called at 5 and said I would pick up at 9;30 10 on Tuesday Got there at 9:30 took 15 to 20 minutes to find car and then told they would do a quick wash . 45 minutes later I get the car Problem was fixed but there was a lot of glue on the bumper Not a very good job More

had my car serviced at BMW of Boston and Sam was my advisor. he explained the work that needed to be done and the cost involved. work was completed faster than the estimated time and my car was washed advisor. he explained the work that needed to be done and the cost involved. work was completed faster than the estimated time and my car was washed and vacuumed too! great service by Sam More