Herb Chambers BMW of Boston - Service Center

Brought car in last Monday at 9:30 and was told I could pick it up that afternoon . Called at 3 you did not start the repair Called at 5 and said I would pick up at 9;30 10 on Tuesday Got there at 9:30 to pick it up that afternoon . Called at 3 you did not start the repair Called at 5 and said I would pick up at 9;30 10 on Tuesday Got there at 9:30 took 15 to 20 minutes to find car and then told they would do a quick wash . 45 minutes later I get the car Problem was fixed but there was a lot of glue on the bumper Not a very good job More

had my car serviced at BMW of Boston and Sam was my advisor. he explained the work that needed to be done and the cost involved. work was completed faster than the estimated time and my car was washed advisor. he explained the work that needed to be done and the cost involved. work was completed faster than the estimated time and my car was washed and vacuumed too! great service by Sam More

Consistently excellent service is why I only have my vehicles serviced at Herb Chambers BMW. Prices are competitive, and the facility is efficiently operated. It is worth the trip for quality results! vehicles serviced at Herb Chambers BMW. Prices are competitive, and the facility is efficiently operated. It is worth the trip for quality results! More

Great location and great service. Downside is that it’s a bit cramped inside and for parking. Needs an update, especially a better customer lounge. bit cramped inside and for parking. Needs an update, especially a better customer lounge. More

Jurell was efficient and effective. He stayed in contact and had the car ready the time promised. Excellent service and excellent service assistant. I recommend Jurell and will ask for him for my next ser and had the car ready the time promised. Excellent service and excellent service assistant. I recommend Jurell and will ask for him for my next service More

Excellent and great quality service, quick response Prices slightly high but you have the BMW warranty, The service people is really good and very friendly Prices slightly high but you have the BMW warranty, The service people is really good and very friendly More

The dealership was excellent, service quality was an extremely fantastic job.. I highly recommend this company. They kept me informed with every detail about the automobile extremely fantastic job.. I highly recommend this company. They kept me informed with every detail about the automobile More

Quick, easy drop-off and pickup, car wash is a nice touch, just a bit expensive. Friendly, but no need to overdue it like we are long-standing buddies. touch, just a bit expensive. Friendly, but no need to overdue it like we are long-standing buddies. More

Staff are rude and dismissive. No call with updates or timeline. Made appointment with details of issue but still needed another day to do the actual work. timeline. Made appointment with details of issue but still needed another day to do the actual work. More

Friendly, efficient and convenient location. But promised time need to improve so customer do not have to wait time need to improve so customer do not have to wait More