Herb Chambers BMW of Boston - Service Center

Jurell did great job! Communicated in time about the status of the device and explained very well about possible services needed. status of the device and explained very well about possible services needed. More

the entire experience was a pleasure. i called on an emergency basis and was told to bring my car in right away. James explained everything to me and kept me informed throughout the day. Thanks so muc emergency basis and was told to bring my car in right away. James explained everything to me and kept me informed throughout the day. Thanks so much for helping me out! More

Work was as scheduled and on time. It is always a good feeling to have a dealership work so well with a customer. I write this with sincerity and gratitude. feeling to have a dealership work so well with a customer. I write this with sincerity and gratitude. More

Excellent service: the staff takes care of the car but equally importantly they care about the customer and things going smoothly. equally importantly they care about the customer and things going smoothly. More

I bring my car to BMW Boston for service even though I bought it at another dealer. Boston associates are thorough, efficient and pay attention to customers, no attitude. bought it at another dealer. Boston associates are thorough, efficient and pay attention to customers, no attitude. More

They were very through and attentive. The work was done in timely manner. An excellent experience. Extremely happy with my service advisor. in timely manner. An excellent experience. Extremely happy with my service advisor. More

Excellent service. Very current in how to use technology. Love the video sent by text message! Love the video sent by text message! More

Very good service. Waiting area was exceptional and very comfortable to spend time in. My service rep took very good care of me and my car. comfortable to spend time in. My service rep took very good care of me and my car. More

I have been a customer at this location for many years and appreciate the help received from service advisors like Higor and others who know me and always provide extra care. and appreciate the help received from service advisors like Higor and others who know me and always provide extra care. More

Julie was on top of our repair from start to finish . She kept me in the loop kept me in the loop More