Herb Chambers BMW of Boston - Service Center
Boston, MA
1,002 Reviews of Herb Chambers BMW of Boston - Service Center
Excellent service department. Very personable, attentive, and good to deal with. Albeit, all of my work was covered under warranty. No hassles. and good to deal with. Albeit, all of my work was covered under warranty. No hassles. More
A sudden cold snap caused the battery in my 2015 335ix GT to begin failing. Rather than wait for complete failure I made an emergency call to Herb Chambers BMW of Boston and they took me immediately and allo to begin failing. Rather than wait for complete failure I made an emergency call to Herb Chambers BMW of Boston and they took me immediately and allowed me to wait as they diagnosed and replaced the unit. Research on the internet convinced me that going to the dealer for this was essential due to the complexity of the systems on the car. Battery service used to be just a quick call to the AAA. Now it’s a $600 operation. More
The best experience always! Matt is always there to help…going way above and beyond for a customer. That’s why I’ll always be a Herb Chambers customer help…going way above and beyond for a customer. That’s why I’ll always be a Herb Chambers customer More
James and crew made it happen…small window of time, loaner, done ahead of time loaner, done ahead of time More
Love being a Herb Chambers customer, I have been with those guys for a long time. those guys for a long time. More
I had a great experience today with my service advisor Higor Teixeira at Herb Chambers BMW of Boston. As always he is very professional, courteous and takes the time to explain things properly and always Higor Teixeira at Herb Chambers BMW of Boston. As always he is very professional, courteous and takes the time to explain things properly and always answers all of my questions. A pleasure to work with when ever I bring my car for service. Thank you Steven L. More
Glad with the experience on the maintenance in my car but the waiting is a too long it took 6 hrs waiting and 2 hrs traveling almost the hole day and not just time it’s always this way it’s not fair to the c the waiting is a too long it took 6 hrs waiting and 2 hrs traveling almost the hole day and not just time it’s always this way it’s not fair to the customer understand it’s not the representative fault Samuel it’s very professional and very self explanatory very pleased with his experience thank you More
Higor is very courteous and patient. Very happy with his service! Highly recommend this dealer to all of my friends. service! Highly recommend this dealer to all of my friends. More