Herb Chambers BMW of Boston - Service Center

James went above and beyond in having my x2 repaired .Excellent customer care service thank you! .Excellent customer care service thank you! More

Sean DeSilva, service advisor, is a great asset to the service team at this dealership... his attention to customers is reason to return for service at this location. service team at this dealership... his attention to customers is reason to return for service at this location. More

Exceptional service, I have been going to this dealership for 15 years I have always had a fantastic experience. Jurrel was extremely helpful and professional. I highly recommend this dealership. for 15 years I have always had a fantastic experience. Jurrel was extremely helpful and professional. I highly recommend this dealership. More

This is 3d service visit in a row when I had to bring the car back for a redo!!!this is not acceptable— they should do it right the first time!!! car back for a redo!!!this is not acceptable— they should do it right the first time!!! More

Everything was excellent except that it took a little longer than advertised a little over 2 hpurs longer than advertised a little over 2 hpurs More

Great service, people and convenience. First class. Scheduling was easy, spotless when I picked up car. Scheduling was easy, spotless when I picked up car. More

Great service, excellent communication, very professional Great attitude highly recommended , they took care my vehicle Great attitude highly recommended , they took care my vehicle More

My car was serviced three times in 2021, each time with Higor Teixeira as advisor. Work was explained clearly and a followup cleaning was performed gratis. Attentive to each customer’s situation. Higor Teixeira as advisor. Work was explained clearly and a followup cleaning was performed gratis. Attentive to each customer’s situation. More

James and the service team were helpful, efficient and the quality of the work was well delivered. Having the technician send a video of their work or findings is very helpful and builds trust. the quality of the work was well delivered. Having the technician send a video of their work or findings is very helpful and builds trust. More

One of the best services and high professionalism I have seen dealing in Massachusetts. Very friendly always make you want to come back. Never feel a pressure. seen dealing in Massachusetts. Very friendly always make you want to come back. Never feel a pressure. More