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Herb Chambers BMW of Boston - Service Center
Boston, MA
985 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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985 Reviews of Herb Chambers BMW of Boston - Service Center
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July 16, 2022
Great service experience with Samik. He is fantastic. Terrific advice, communication and service. Have always had a great experience at Herb Chambers. He is fantastic. Terrific advice, communication and service. Have always had a great experience at Herb Chambers. More
by CSR
Employees Worked With
Samik. Five Stars
July 15, 2022
Horrible experience at the Chamber BMW. Told me it would be 2-3 hours. The cat didn’t go to the Technican until after 3 hours. After calling many time I couldn’t get answer what was going o Told me it would be 2-3 hours. The cat didn’t go to the Technican until after 3 hours. After calling many time I couldn’t get answer what was going on with my car. They kept it overnight. The next day I called 7 times & a few times actually spoke to a service rep. They couldn’t give any info except for it’s with the technician. 24 hours went by & I finally went there and got a service rep to go upstairs to check on my car. They needed to order parts & would be in 2-3 weeks. Why couldn’t they tell me the day before. So chaotic at BMW & seemingly incompetent. More
by Gooddriver
Employees Worked With
Joel colon
July 12, 2022
The staff is highly knowledgeable and efficient. Services are fast and no waiting. Also provides ride when car in service Services are fast and no waiting. Also provides ride when car in service More
by Mr. Patel
Employees Worked With
July 07, 2022
Excellent service department. Higor was fantastic! He explained everything and helped provide an honest opinion. Higor was fantastic! He explained everything and helped provide an honest opinion. More
by cd
Employees Worked With
July 02, 2022
Great service. Took care of me and were honest about which repairs my car actually needed. Took care of me and were honest about which repairs my car actually needed. More
by Arthur
July 01, 2022
xxxxx was very thoughtful and knowledgeable when it came to repairing my wife’s X-3. to repairing my wife’s X-3. More
by segladman
Employees Worked With
June 30, 2022
Kyle, James, Igor are the best at their trade. All very consumer centric. Pro’s and are compelling reasons to shop Herb Chambers. All very consumer centric. Pro’s and are compelling reasons to shop Herb Chambers. More
by Hurrah
Employees Worked With
Other Employees :
Nick Lagas, Jasper Abreu
June 30, 2022
Fast, attentive, really pleasurable experience in having my car’s state inspection done . Very comfortable waiting room, too! my car’s state inspection done . Very comfortable waiting room, too! More
by mckey.berkman
Employees Worked With
June 30, 2022
Service is spectacular for Porsche and BMW. They keep you informed, send videos of any issues they are seeing, fix the problems quickly and return your car clean! They keep you informed, send videos of any issues they are seeing, fix the problems quickly and return your car clean! More
by jhdevoy
Employees Worked With
Joel Colon
June 30, 2022
Everyone very polite and helpful, conscious and respectful of my time. They kept me posted on the progress respectful of my time. They kept me posted on the progress More
by wjsboston
Employees Worked With
