Herb Chambers BMW of Boston - Service Center

James was great. the minute that I walked through the door he called me over to begin helping me. Very pleasant experience. the minute that I walked through the door he called me over to begin helping me. Very pleasant experience. More

James is always an attentive and knowledgeable Service Advisor. My only criticism of the service is that it takes a while to fetch the car when you have paid and are ready to leave. Advisor. My only criticism of the service is that it takes a while to fetch the car when you have paid and are ready to leave. More

Higor was a terrific service associate. The department had only one advisor which was unfortunate. He communicated in a timely fashion and was very professional The department had only one advisor which was unfortunate. He communicated in a timely fashion and was very professional More

Higor is always attentive and responsive. The herb chambers office provides great service, free Uber rides to and from the dealership, and quick turnaround. The herb chambers office provides great service, free Uber rides to and from the dealership, and quick turnaround. More

Very nice experience- attentive staff- patience and understanding. Who le work done as I requested. understanding. Who le work done as I requested. More

Professional experience, great communication, it was just a wonderful experience. Staff is knowledgeable and prompt. a wonderful experience. Staff is knowledgeable and prompt. More

I had to bring my vehicle into the dealership due to an emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to drive. Thank you to Jurell, and a shoutout to Hank for his polite kindness. More

Nice and friendly service and environment. Service is always high quality, efficient and solving the problem. Service is always high quality, efficient and solving the problem. More

Higor was very professional, cordial and friendly. A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s p A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s professionalism is making me reconsider. More

Worked with Jurell for the annual maintenance service and he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. More