Herb Chambers BMW of Boston - Service Center

Professional experience, great communication, it was just a wonderful experience. Staff is knowledgeable and prompt. a wonderful experience. Staff is knowledgeable and prompt. More

I had to bring my vehicle into the dealership due to an emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to drive. Thank you to Jurell, and a shoutout to Hank for his polite kindness. More

Nice and friendly service and environment. Service is always high quality, efficient and solving the problem. Service is always high quality, efficient and solving the problem. More

Higor was very professional, cordial and friendly. A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s p A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s professionalism is making me reconsider. More

Worked with Jurell for the annual maintenance service and he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. More

I was greeted warmly, moved efficiently through the process and received my car back in good shspe process and received my car back in good shspe More

Who’s in for three things regular service call I had a light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be able to get for several days. i’m in Somers in Kennebunk Maine so I just called the dealership up in Westbrook and they’re ordering it and they’re going to put it in. Additionally when I pulled out I see the same stupid light on the dashboard so I guess that’s one out of three not too good. Additionally I was the one that kept having to call over there to get the information rarely get anything from them first. Very unhappy More

Very attentive service. Jurell was great; he heard everything I said. Highly recommend this location. Jurell was great; he heard everything I said. Highly recommend this location. More

This dealership has consistently provided me with exemplary service for over seven years. Thank you for all your persistent hard work and diligent effort in helping me maintain the quality of my veh exemplary service for over seven years. Thank you for all your persistent hard work and diligent effort in helping me maintain the quality of my vehicle over time in the best way possible via providing me with superior customer service throughout! More

Service appointment today and Higor and the team were fantastic. Waited for car and took exactly the time he said. Great service and attention. fantastic. Waited for car and took exactly the time he said. Great service and attention. More