Herb Chambers BMW of Boston - Service Center

Matt is the best service manager around! He is definitely an asset at Herb Chambers BMW Boston .Matt goes above and beyond to help his clients ..Thank you Matt! He is definitely an asset at Herb Chambers BMW Boston .Matt goes above and beyond to help his clients ..Thank you Matt! More

Easy to set up appointment. Communication through day could have been better but ok. Cashier did not have paperwork when arrived Communication through day could have been better but ok. Cashier did not have paperwork when arrived More

Mark raven is the reason I do business with this particular dealership he is the best particular dealership he is the best More

Service was curt, arrogant, and not very courteous. No timely notification when car was ready for pickup. No timely notification when car was ready for pickup. More

Higor was very helpful and explain to me about the repairs that I need for my car. I would definitely go back to this dealership for my next repair. repairs that I need for my car. I would definitely go back to this dealership for my next repair. More

Julieth was wonderful to work with in the Service Department. She made the process of my car's service easy and seamless. She's a terrific service advisor, is courteous, knowledgeable and profession Department. She made the process of my car's service easy and seamless. She's a terrific service advisor, is courteous, knowledgeable and professional. More

Love the dealership- very clean and organized- the staff are great and waiting times are not excessive! First time working with James- he was very professional and helpful and communicated during the day t are great and waiting times are not excessive! First time working with James- he was very professional and helpful and communicated during the day to let me know when I could pick up my car More

Mark Ravin in MINI is the best he truly cares about his customers and worked hard to make sure that I was satisfied customers and worked hard to make sure that I was satisfied More

James was great to work with as my service advisor. I enjoyed my experience as always! I enjoyed my experience as always! More

My service was exactly as I was told. The car was finished and washed when it was supposed to be. I am very pleased with the service. The car was finished and washed when it was supposed to be. I am very pleased with the service. More