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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,000 Reviews

1,000 Reviews of Herb Chambers BMW of Boston - Service Center

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December 15, 2022

Service team was very professional and fast! Higor listened and made sure my service requests were addressed. Top marks! More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Herb Chambers BMW of Boston responded

Thank you for the great review, Margaret! We're happy to hear Higor made your visit with us an efficient one and we hope to see you again next time here at Herb Chambers BMW of Boston!

December 15, 2022

Outstanding and prompt service! Will accommodate even last minute issues! Always offer the most honest advice regarding repairs and maintenance!Pan More

by pan vokonas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Herb Chambers BMW of Boston responded

Pan, thank you so much for your continued support of the Herb Chambers BMW of Boston team! We appreciate your kind feedback and look forward to your next visit!

December 13, 2022

The BEST customer service I've ever seen from a car dealer. They are extremely professional, courteous, helpful and they keep you informed the entire way about the condition of your car and what needs More

by jhdevoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Herb Chambers BMW of Boston responded

This is great to hear! We look forward to seeing you back in the future and encourage you to keep an eye on our service specials ahead of your next visit! Thank you! - Herb Chambers BMW of Boston

December 10, 2022

I have the best experience with a car dealer, either for purchasing or maintaining with the Boston BMW More

by Shokofeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Dec 13, 2022 -

Herb Chambers BMW of Boston responded

Thank you for trusting Herb Chambers BMW of Boston with your business! We're honored to receive your support and look forward to your next visit!

December 10, 2022

Higor is great! He is always very helpful with his excellent knowledge base. Additionally, he is never pushy, leaves the final decision to the client for peace of mi More

by lemanyel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Herb Chambers BMW of Boston responded

We appreciate you leaving Higor and our team this kind review! We hope that you'll visit us again and let us know if we can help again! Thank you! - Herb Chambers BMW of Boston

December 09, 2022

The team is always responsive, polite, and helpful. James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly rec More

by CM-Boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Herb Chambers BMW of Boston responded

Thanks for the five-star review! We're glad to hear how James and the rest of the crew here at Herb Chambers BMW of Boston could assist you during your visit with us. We hope to see you back!

December 06, 2022

Honest specific and helpful in answering my question. This allowed me to make decisions that make me more loyal to bmw. More

by Plclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
2.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Blash
Dec 06, 2022 -

Herb Chambers BMW of Boston responded

It makes us so happy to hear it! Thank you for being part of the Herb Chambers BMW of Boston family!

December 04, 2022

Great service! Very customer friendly. Not pushy when it comes to selling additional services. Thanks More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Dec 06, 2022 -

Herb Chambers BMW of Boston responded

Paul, We're glad you trust the Herb Chambers BMW of Boston team to provide quality care for your vehicle! Thank you for being part of our family!

December 04, 2022

Excellent service, updates and quick pick up of the vexhicle. Got a detail as well More

by idiom.clean_0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2022 -

Herb Chambers BMW of Boston responded

Thanks for sharing your experience! We appreciate you trusting the Herb Chambers BMW of Boston with your service needs and hope to see you again in the future. Take care!

December 01, 2022

A service advisor Higor is truly an exceptional person. He went in every possible detail over what is needed to be done for my car and why. From now on, I will be taking my car only to this dealership More

by Temkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Herb Chambers BMW of Boston responded

It's wonderful to hear that our service team made the experience easier for you! Thank you for trusting us with your vehicle! We'll see you next time! - Herb Chambers BMW of Boston

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