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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,000 Reviews
Call Service Center (617) 731-1700

1,000 Reviews of Herb Chambers BMW of Boston - Service Center

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January 30, 2023

Good communication from the service team. Expensive but hopefully worth the cost. I have been using this place for 10 years. More

by Bmwboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Herb Chambers BMW of Boston responded

Thank you for sharing your honest feedback! We appreciate your business over the past 10 years! -Herb Chambers BMW of Boston

January 30, 2023

Great customer service by Jurell, I really love dealing with people who care about my experience more so than the product they sell. More

by Diego.osorno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Report | Print
Feb 01, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're thrilled to hear you had a great experience working with Jurell and we hope to see you again next time here at Herb Chambers BMW of Boston. Take care!

January 28, 2023

Herb Chambers BMH of Boston always does a superb job. They keep you abreast of what’s happening and have a fabulous waiting area if you want to stay. They’re pretty accurate with timing and staff are com More

by Janice S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth
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Jan 30, 2023 -

Herb Chambers BMW of Boston responded

Janice, thank you for taking the time to share this wonderful feedback! We appreciate you trusting the Herb Chambers BMW of Boston team with your service needs and look forward to seeing you next time!

January 28, 2023

My experience with Higor in the service department was fantastic. I could not be happier. First Class operation! JG More

by jtgriff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2023 -

Herb Chambers BMW of Boston responded

We're so happy to hear this! Thanks for visiting Herb Chambers BMW of Boston. Please don't hesitate to reach out if Higor & the team can be of service again in the future!

January 26, 2023

Great and attentive customer service and fantastic workmanship done by their well trained and attentive mechanics and service personell More

by Dcarder3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Herb Chambers BMW of Boston responded

Thank you for the kind feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Herb Chambers BMW of Boston Team

January 21, 2023

I had a software issue that they resolved right away and Higor was great at keeping me informed- communication was excellent More

by Bob S
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Herb Chambers BMW of Boston responded

We're so glad Higor & the team could assist you, Bob! Thanks for choosing Herb Chambers BMW of Boston and please don't hesitate to reach out if we can be of service again in the future!

January 21, 2023

Everyone was so nice and helpful! ! The waiting for service to be done was right on time! More

by nancywluka61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Herb Chambers BMW of Boston responded

We're happy to hear that our team could make this such a great experience for you! Thank you for rating Herb Chambers BMW of Boston five stars! We'll see you next time!

January 18, 2023

Fantastic service! !! Always love how much attention they give and I appreciate the updates for the status. More

by Marielrheingold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Herb Chambers BMW of Boston responded

Thank you for being a Herb Chambers BMW of Boston customer! It's our privilege to serve you and we look forward to your next visit!

January 14, 2023

Jurell was very helpful, professional, and made sure the service on my car was completed efficiently. More

by dahote2684
Recommend Dealer
Yes
Employees Worked With
Jurell Benton
Report | Print
Jan 17, 2023 -

Herb Chambers BMW of Boston responded

We're happy to hear Jurell provided you with an excellent visit! Thanks for trusting Herb Chambers BMW of Boston with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

January 13, 2023

BMW herb Chambers Boston was great, Higher was very helpful and professional best dealer experience More

by davidbaxter921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Herb Chambers BMW of Boston responded

Thanks for the five stars, David! We're honored to hear that your experience here at Herb Chambers BMW of Boston was such a positive one. We hope to see you back!

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