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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,029 Reviews

1,029 Reviews of Herb Chambers BMW of Boston - Service Center

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April 19, 2025

Jurell was very knowledgeable of my vehicle, Thanks again for all of your help and professionalism. I will be contacting you for my next service! More

by shizzo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Apr 21, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Jurell provided you with knowledgeable and professional service at Herb Chambers BMW of Boston. Thank you for your kind words, and we look forward to assisting with your next service!

April 19, 2025

The staff in the service department are always there for me. Great experience as always More

by mollyn2468
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Herb Chambers BMW of Boston responded

Hi Molly! Thank you for leaving us this five-star review and for your kind words about our service team at Herb Chambers BMW of Boston! We'll see you next time!

April 18, 2025

I really appreciate the friendly and knowledgeable staff at this dealership. They were so helpful in explaining the features of the car and answering all my questions More

by amiine007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Apr 21, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our team at Herb Chambers BMW of Boston provided you with such helpful and informative service. Thank you for the kind words!

April 16, 2025

Clean, kind, and professional. People are nice and patient to all of the customers. Best More

by Ycw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik, Shahi
Apr 16, 2025 -

Herb Chambers BMW of Boston responded

Thanks for the stellar rating! We're glad you had a great experience! - Herb Chambers BMW of Boston

April 01, 2025

Amazing people and amazing service for anything your BMW needs! High quality and very honest! More

by jlevis66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Apr 02, 2025 -

Herb Chambers BMW of Boston responded

Your five-star rating made our day! We can't wait to welcome you back soon! - Herb Chambers BMW of Boston

April 01, 2025

Higor was the best ! Provides a honest and good service and now my bmw is good as new. Great dealership More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Herb Chambers BMW of Boston responded

Gustavo, we're delighted to hear that Higor provided you with excellent service at Herb Chambers BMW of Boston. Thanks for the shoutout and enjoy your newly refreshed BMW!

March 31, 2025

I recently had my car serviced, and I couldn’t be more pleased with the experience. Higor, my service advisor, was professional, knowledgeable, and kept me informed throughout the process. Danny, the tech More

by Erlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers BMW of Boston responded

Erlin, we're delighted to hear that Higor and Danny provided such excellent service during your visit at Herb Chambers BMW of Boston. Thank you for recommending us, and we look forward to assisting you again in the future!

March 31, 2025

Higor was amazing and efficient! Great staff was in and out. Appreciate everyone who was there and the service team was amazing as well More

by jamesngb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers BMW of Boston responded

James, we're delighted to hear that Higor and the team at Herb Chambers BMW of Boston provided you with such efficient service. Thanks for sharing your experience!

March 31, 2025

I was waited on immediately after coming into dealership. The service man was efficient, polite and friendly. He took my information and fixed the problem. I was in and out in less than 15 minutes. It was More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Herb Chambers BMW of Boston responded

Pamela, we're delighted to hear about your quick and efficient visit at Herb Chambers BMW of Boston! Our team is always here to provide top-notch service. Thanks for sharing your experience with us!

March 29, 2025

Prompt service with reasonable recommendations. Great communication. The movies are helpful and convincing. All good More

by sashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Herb Chambers BMW of Boston responded

Sashley, we're delighted to hear you appreciated the prompt service and communication at Herb Chambers BMW of Boston. Thanks for sharing your experience with us!

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