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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.7
924 Reviews

924 Reviews of Herb Chambers BMW of Boston - Service Center

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October 01, 2024

Great customer service, efficient and personal care all the time. Everyone is knowledgeable and professional More

by olga.koyfman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik
Oct 02, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the kind words! We're delighted to hear that our team at Herb Chambers BMW of Boston always provides knowledgeable and professional service. We appreciate your support!

September 30, 2024

Higor is the absolutely BEST Service Advisor of any BMW Service Dept. He is Fantastic! He makes me forget that I am spending thousands of dollars on fixing my car! His service to his customers is beyond More

by GU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such exceptional service at Herb Chambers BMW of Boston! It's great knowing he made your experience smooth and stress-free. Thank you for sharing this wonderful feedback!

September 30, 2024

Higor was very supportive and an excellent communicator. I appreciate being kept abreast of the progress. More

by Ken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

Ken, we're delighted to hear that Higor provided excellent support and communication during your visit at Herb Chambers BMW of Boston. Thanks for sharing!

September 26, 2024

Great service and reliable technicians. James was very clear about what was being done and how long everything would take. I would gladly come back and have my vehicle serviced again. More

by Krackedup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience! We're glad to hear James and our team at Herb Chambers BMW of Boston provided clear communication and reliable service. We look forward to seeing you again!

September 26, 2024

Excellent service and as always professional and on time and ready to answer any questions. More

by Shiraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the five-star rating! The team looks forward to working with you again! - Herb Chambers BMW of Boston

September 23, 2024

Samik was my service advisor and he was very attentive, knowledgable and friendly. I had a great experience with my car service. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Sep 23, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Samik provided you with attentive and knowledgeable service at Herb Chambers BMW of Boston. Thanks for sharing your positive experience!

September 21, 2024

Higor was very professional. Sent a clear video of services to be performed and overall results were good. More

by cdurairaj11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience with Higor and the team at Herb Chambers BMW of Boston! We're glad to hear that the service was clear and professional.

September 19, 2024

Herb Chambers of BMW Boston is the best. Higor over in the service department always takes care of my service needs and I know my car is in good hands when it’s getting serviced. More

by jimmyh02190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the glowing review! We're delighted to hear that Higor and our service team at Herb Chambers BMW of Boston have earned your trust. We appreciate your support!

September 17, 2024

Higor from Brighton location was very professional and courteous . I woul recommend him anytime. BTW I am a client of Herb Chambers BMW in Brighton for over 30 years More

by Leonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Herb Chambers BMW of Boston responded

Leonard, thank you for your loyalty and kind words about Higor! We're delighted to hear that you've received such great service from our team Herb Chambers BMW of Boston over the years. See you next time!

September 16, 2024

I am extremely satisfied with the service I get at Herb Chambers on my BMW X5. The service department makes it very easy to drop my car off and they provide ride shares to and from my work, which is very h More

by scottallanmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Herb Chambers BMW of Boston responded

Scottallanmitchell, we're delighted to hear that Higor and our service team at Herb Chambers BMW of Boston made your experience seamless. Thanks for sharing your positive feedback!

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