Herb Chambers BMW of Boston - Service Center

Samik gave me the best experience, super friendly and knowledgeable. Every time I go I’m picking Samik as my service Rep he’s the best. knowledgeable. Every time I go I’m picking Samik as my service Rep he’s the best. More

My seven year old 650i needed some repairs and a lot of routine maintenance. My service advisor, James, was extremely helpful and a pleasure to interact with. James is extremely knowledgeable and he wen routine maintenance. My service advisor, James, was extremely helpful and a pleasure to interact with. James is extremely knowledgeable and he went out of his way to make things easier for me. The Service Manager, Matt, remembered me by name, probably because my husband and I bring our three BMWs here for service, starting with our 2007 hard top convertible that still runs great. I trust these guys and I wouldn’t go anyplace else. More

After drop off, a lift ride was ordered within 5 minutes to take me to my next destination. I dropped off my vehicle for a service "check up" which was done promptly and entailed a nice clear video to sum to take me to my next destination. I dropped off my vehicle for a service "check up" which was done promptly and entailed a nice clear video to summarize condition of my BMW. (As well as comments to any further steps/recommendations. ) More

Brought my vehicle in for one service and ended up having to have additional services completed. Service Advisor Samik was very patient in answering all of my questions as well as going above and beyond to to have additional services completed. Service Advisor Samik was very patient in answering all of my questions as well as going above and beyond to make sure my vehicle got what it needed and a little bit more as well. Thank you, Samik! More

Service advisor Samik is very responsive,and communicates very well will definitely go back thanks for your patience and services very well will definitely go back thanks for your patience and services More

Great service experience with Samik, seamless process to drop off my car for scheduled service. drop off my car for scheduled service. More

car was ready when promised. work was done as promised , extra key was needed and ordered as promised work was done as promised , extra key was needed and ordered as promised More

Great hospitable staff and knowledgeable advisors. Have been going to them for the past 5years and never had any issues. See Samik or Higor to take care of your bmw. You will not regret! Have been going to them for the past 5years and never had any issues. See Samik or Higor to take care of your bmw. You will not regret! More

My service rep helped me in an outstanding fashion. I was up for my yearly review and she went through my a-z options The service team performance was great and I feel very satisfied Allan Ditchfie I was up for my yearly review and she went through my a-z options The service team performance was great and I feel very satisfied Allan Ditchfield More

Professional and friendly as always! ! Samik Shahi is a true professional. He truly cares about customers. ! Samik Shahi is a true professional. He truly cares about customers. More