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Herb Chambers BMW of Boston - Service Center
Boston, MA
1,001 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,002 Reviews of Herb Chambers BMW of Boston - Service Center
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August 31, 2023
Higor was cooperative and made sure that my car was repaired to my satisfaction. He didn’t try to talk me into things I wasn’t ready to do; and went out of his way to get the job done as we had agreed. repaired to my satisfaction. He didn’t try to talk me into things I wasn’t ready to do; and went out of his way to get the job done as we had agreed. Very professional! More
by mitchmuroff
Employees Worked With
August 31, 2023
Very professional, friendly and quick. The video inspection and detailed explanation of the work that was going to be done was very helpful! The video inspection and detailed explanation of the work that was going to be done was very helpful! More
by ctali65
Employees Worked With
August 23, 2023
Clean modern facilities. Friendly knowledgeable staff. Very comfortable atmosphere. Best knowledge of BMW product in the New England region. Been going there for over 20 Friendly knowledgeable staff. Very comfortable atmosphere. Best knowledge of BMW product in the New England region. Been going there for over 20 years and have bought more than a dozen cars there. Would not want to go anywhere else. More
by jborkland
Employees Worked With
August 22, 2023
I find that this dealer provides excellent service and makes the appropriate recommendations about what my car needs. makes the appropriate recommendations about what my car needs. More
by Julio_franco
August 22, 2023
As usual, Service advisor, James, went out of his way to be helpful. Service manager, Matt, does an astounding job in running the Department. I bring my three BMWs here and since 2007, when I bought a hard be helpful. Service manager, Matt, does an astounding job in running the Department. I bring my three BMWs here and since 2007, when I bought a hardtop convertible that still runs great, I’ve always been happy with the quality of the service. More
by msomd65
August 22, 2023
Best people especiallancia department MR Omar was the best person to find a good fit for your budget and Nick in sales. He is the kind of person that treats you as a family member and deals with you wit best person to find a good fit for your budget and Nick in sales. He is the kind of person that treats you as a family member and deals with you with all care. I like the service there so much. While I tried to deal with Sudbury and they were really races and mislead me and is treat me . I highly recommend BMW IN BOSTON More
by Sarawmariem
August 20, 2023
James always gives great advice and makes having my car serviced as painless as possible! serviced as painless as possible! More
by John_degnan
Employees Worked With
August 20, 2023
Good customer service support and excellent knowledge of car. Nice attitude and service. Very personal service and good location car. Nice attitude and service. Very personal service and good location More
by HK
Employees Worked With
August 19, 2023
Higor is a great service advisor. Kept me up to date on my repairs and ensured customer satisfaction! A++ Kept me up to date on my repairs and ensured customer satisfaction! A++ More
by Barb from Boston
Employees Worked With
August 19, 2023
I can count on the service staff to give me honest, good advisement. As a woman, it’s nice to let me guard down and feel like I’m being treated with respect. advisement. As a woman, it’s nice to let me guard down and feel like I’m being treated with respect. More
by Seshappell
Employees Worked With
All employees
