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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.7
924 Reviews

924 Reviews of Herb Chambers BMW of Boston - Service Center

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October 09, 2024

Matt and his team do a tremendous job. They thoroughly explain what’s going on with your vehicle in layman’s terms so it’s easy to understand, demonstrate expertise when recommending serv More

by J-Bones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jurell
Oct 09, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Matt and his team at Herb Chambers BMW of Boston always provide such thorough and respectful service. We appreciate your trust in us!

October 08, 2024

The service was great. The process to get a loaner was quick and easy. My car was returned in perfect shape with all the repairs done. I was given updates the entire time More

by Tonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Herb Chambers BMW of Boston responded

Tonya, we're delighted to hear that you had a seamless experience with our service team at Herb Chambers BMW of Boston. Keeping you informed and ensuring your car is in top shape are always our priorities. Thanks for sharing!

October 07, 2024

Great service, made it easy to drop my vehicle off, and was done same day. More

by Tony.eng604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom (tech)
Oct 08, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the great review, Tony! We're happy to hear our Herb Chambers BMW of Boston team made your experience a smooth one and we hope you won't hesitate to reach out if we can be of service again in the future!

October 06, 2024

They quick and fast help me solved my problem. I am grateful your professionalism . Thanks More

by erkedd@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammi Igbal
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

Thank you for rating us five stars! The team looks forward to working with you again! - Herb Chambers BMW of Boston

October 06, 2024

Higor was excellent. Informed, helpful and responsive. I commend Herb Chambers for hiring such an intelligent and classy individual. Thank you. More

by NAbbott97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such excellent service at Herb Chambers BMW of Boston. Thank you for recognizing his efforts and sharing your positive experience with us!

October 05, 2024

Quick service appointment with James Gibbons for my BMW X5, and the expertise shown by James is top notch More

by zoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

Zoka, we're delighted to hear that James provided top-notch service for your BMW X5 at Herb Chambers BMW of Boston. Thank you for sharing your experience!

October 02, 2024

Great service. Fast and easy and advisor was very knowledgeable. Highly recommend these guys over other dealers in the area More

by Scott T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

Scott, we're delighted to hear you had a great experience with our knowledgeable team at Herb Chambers BMW of Boston. Thanks for the recommendation!

October 02, 2024

Sonic is very knowledgeable. He helped me out with my vehicle. Thank you, I'll be back More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

We're so glad Samik could assist you, Victor! Thanks for visiting Herb Chambers BMW of Boston - we look forward to seeing you again in the future!

October 02, 2024

Phenomenal service! Each experience just reconfirms my choice of Herb Chambers as my dealership for years to come. More

by mg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our service continues to meet your expectations at Herb Chambers BMW of Boston! Thank you for choosing us as your dealership, and we look forward to serving you in the future.

October 01, 2024

Customer service was great told me everything that was needed for the car. And the pricing quote was clearly price and the service tech kept my car clean I was very impressed More

by McZoona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Herb Chambers BMW of Boston responded

McZoona, we're delighted to hear that you had a great experience with our team at Herb Chambers BMW of Boston. Thanks for the positive feedback!