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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,000 Reviews
Call Service Center (617) 731-1700

1,000 Reviews of Herb Chambers BMW of Boston - Service Center

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February 22, 2025

Very efficient and friendly service with good communication by text and easy online payment system. More

by johnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
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Feb 24, 2025 -

Herb Chambers BMW of Boston responded

John, thank you for visiting Herb Chambers BMW of Boston! We hope we have the opportunity to serve you again in the future!

February 20, 2025

Herb Chambers is great servicing vehicles and doing multipoint inspections using video footage of the findings! More

by Luisrodriguezsr19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 20, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that you appreciated the video footage during your service at Herb Chambers BMW of Boston! Our team is committed to providing transparent and thorough inspections. Thanks for sharing your experience with us!

February 18, 2025

Best service experience ever. Higor was beyond helpful, pleasant and responsive . You’re lucky to have him More

by gmshouki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such an exceptional service experience at Herb Chambers BMW of Boston. Thank you for sharing your feedback, and we agree - we're lucky to have him on our team!

February 16, 2025

Professional staff, quick service, nice waiting area. I would recommend everyone to use BMW Herb Chambers dealership in Boston. More

by Levon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Feb 17, 2025 -

Herb Chambers BMW of Boston responded

Levon, thank you for recommending Herb Chambers BMW of Boston! We're delighted to hear that our professional staff and quick service met your expectations. We appreciate your support!

February 15, 2025

this was my first time there a BMW they were very reasonable and helpful with me getting my car back on the road and Willing to work with me More

by Jasoncoutain88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 17, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your first experience with Herb Chambers BMW of Boston was a positive one! Our team is always here to help and ensure you get back on the road smoothly. Thanks for choosing us!

February 15, 2025

Staff and crew very professional, friendly and clean environment. Samik very supportive answer all my concerns. More

by M22tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Herb Chambers BMW of Boston responded

Thank you for the fantastic feedback! We're delighted to hear that Samik and our team at Herb Chambers BMW of Boston provided a professional and friendly experience. We appreciate your support!

February 13, 2025

The service advisers do an excellent job communicating the process, to get my vehicle repaired, I am very satisfied and my vehicle runs excellent. Thx More

by Average joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliane
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Feb 13, 2025 -

Herb Chambers BMW of Boston responded

Hi Joe, we're delighted to hear that our service advisers at Herb Chambers BMW of Boston provided excellent communication and got your vehicle running smoothly. Thank you for sharing your satisfaction with us! Safe travels!

February 13, 2025

Higor was very helpful in assisting me. He also aided me in the process by sending updates. More

by CarleighB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 13, 2025 -

Herb Chambers BMW of Boston responded

Hi Carle, we're glad to hear Higor was helpful and kept you updated throughout the process at Herb Chambers BMW of Boston. We look forward to serving you again! Safe travels!

February 10, 2025

This time service was very efficient and they got the service done by the time they originally promised. Lilting was a very polite and attentive advisor. More

by X5 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kitling
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Feb 11, 2025 -

Herb Chambers BMW of Boston responded

Hi! We're delighted to hear that your service experience was efficient and timely at Herb Chambers BMW of Boston. It's great to know Lilting provided attentive assistance during your visit. Thank you for sharing! Safe travels in your BMW X5!

February 06, 2025

James Gibbons is awesome. Great customer service as always. He is super knowledgeable and very helpful. He is a top notch service advisor at BMW Herb Chambers Boston More

by Johnmartin1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 07, 2025 -

Herb Chambers BMW of Boston responded

John, we're delighted to hear that James provided you with exceptional service at Herb Chambers BMW of Boston. Thanks for recognizing his expertise and support!

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