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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
985 Reviews
Call Service Center (617) 731-1700

985 Reviews of Herb Chambers BMW of Boston - Service Center

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January 31, 2025

Herb Chambers and Higor in particular provide some of the best service in the industry. I’ve been taking my BMWs here for 20 years and they never disappoint. Strongly recommend. More

by jhdevoy
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your loyalty and recommendation! We're delighted to hear that Higor and the team at Herb Chambers BMW of Boston have consistently provided excellent service over the years. We look forward to continuing to serve you in the future!

January 31, 2025

Herb Chambers BMW of Boston is an outstanding organization. My service advisor Higor kept me completely updated and expedited the excellent service. Everything was accomplished quickly and expert More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Herb Chambers BMW of Boston responded

Ken, we're delighted to hear that Higor and the team at Herb Chambers BMW of Boston provided you with outstanding service. Thank you for sharing your experience!

January 30, 2025

Exellent service with great communication. Easy to book appointment online and very convinient. Very nice waiting room area. More

by Chiecoli03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear you enjoyed the excellent service and comfortable waiting area at Herb Chambers BMW of Boston. Thanks for the review and please don't hesitate to reach out the next time we can be of assistance!

January 30, 2025

They were attentive, efficient, and very customer oriented in communication style and frequency. Well run service department. More

by jumahoca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience with the service department at Herb Chambers BMW of Boston! We're delighted to hear that our team was attentive and efficient in meeting your needs. We appreciate your support!

January 29, 2025

Professional and friendly. Always get good, timely, and reliable service. This time, James Gibbons was great. More

by LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team at Herb Chambers BMW of Boston provided you with professional and friendly service. Thank you for your kind words, we look forward to serving you again!

January 27, 2025

Very well oiled machine. Service department truly cares. Always a pleasure working with Higor. Very good communication, knowledgeable and always happy to accommodate all my n More

by Fred997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Herb Chambers BMW of Boston responded

Fred, we're delighted to hear that Higor and our service department at Herb Chambers BMW of Boston have consistently met your needs. Thank you for sharing such positive feedback!

January 23, 2025

My semi-annual BMW X1 service went smoothly and in good time, and Higor was welcoming and helpful throughout. More

by SHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your review! We're honored that we earned your 5-stars during your recent service appointment! We look forward to seeing you next time at Herb Chambers BMW of Boston!

January 22, 2025

Jurell, my service advisor, was eager to help and extremely attentive to my service requests. More

by Ymp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
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Jan 23, 2025 -

Herb Chambers BMW of Boston responded

We're happy to hear Jurell provided you with such fantastic service during your recent visit here at Herb Chambers BMW of Boston! Thanks for taking the time to share your experience and please don't hesitate to reach out if we can assist you again in the future!

January 20, 2025

Great service, able to get appointments without any trouble, expresso machine with great coffee, good inventory More

by douberma18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean the tire man
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Jan 20, 2025 -

Herb Chambers BMW of Boston responded

Hi Douberma, we're delighted to hear you enjoyed the service and amenities at Herb Chambers BMW of Boston! Thanks for highlighting our easy appointment process and inventory. We look forward to serving you again soon! Safe travels!

January 19, 2025

Great service. They are very organized and reasonable. I love their comprehensive video review of any recommendations. More

by frmurphyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Jan 20, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience with Herb Chambers BMW of Boston! We're delighted to hear that our organized service and comprehensive video reviews met your expectations. We appreciate the feedback and look forward to serving you again in the future! Safe travels!

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