Herb Chambers BMW of Boston - Service Center

Higor may best be described as courteous, personable, professional, responsive, and effective. It was a pleasure to work with him. The entire process was smooth and seamless, utilising tech only where professional, responsive, and effective. It was a pleasure to work with him. The entire process was smooth and seamless, utilising tech only where helpful while still maintaining a close personal touch. We would go out of our way to speak with him if we needed assistance. This was our 1st service and confirmed of us that it was a good decision to purchase our car from Herb Chambers in Boston. More

Herb Chambers of Boston quite simply provides outstanding service! They’re staffing courteous , knowledgeable, extremely competent and honest! service! They’re staffing courteous , knowledgeable, extremely competent and honest! More

Mark took his time and went over a list of bmw services with me in details. with me in details. More

Herb Chambers BMW of Boston is top shelf, from Nick in sales to James in service. This dealership has a very professional team, and I particularly appreciate the high level of customer support. Most recen sales to James in service. This dealership has a very professional team, and I particularly appreciate the high level of customer support. Most recently, I had a very positive service experience. Throughout the process, James and the technician diagnosed my car's issues properly, they provided me with clear options, and the final repair costs were more than fair. More

Great service and on time delivery! James is an excellent service manager and is very proactive with updates. James is an excellent service manager and is very proactive with updates. More

Julieth has always been very professional, knowledgeable, and attentive. She always takes time to thoroughly assess my car's issues and provides clear explanations of the necessary repairs. I really apprecia and attentive. She always takes time to thoroughly assess my car's issues and provides clear explanations of the necessary repairs. I really appreciate her expertise and advice since she isn’t just focusing on fixing the immediate problem but also on ensuring the long-term performance of my vehicle. I always get timely updates about the progress of the repairs and accurate estimates regarding both time and cost. This time around was no different. I have to say that Julieth’s level of transparency and honesty is something that is often hard to find in the car service industry and I greatly appreciated it. Julieth is simply outstanding and I couldn’t have asked for a better service advisor. More

Higor, as usual, provided great service. As did his colleagues. I look forward to coming again. As did his colleagues. I look forward to coming again. More

Fast and efficient, able to take me last minute and returned car fully cleaned and serviced in a short time returned car fully cleaned and serviced in a short time More

Mark Ravin always goes above and beyond in making sure his customers are informed and satisfied. He takes the time to explain what is being serviced his customers are informed and satisfied. He takes the time to explain what is being serviced More

Being a customer of Herb Chambers BMW of Boston for over 25years has been one of most greatest experience of all time. 25years has been one of most greatest experience of all time. More