Herb Chambers BMW of Boston - Service Center

I was very pleased with the service I received from Higor. Higor is a hard worker and terrific to deal with. Higor. Higor is a hard worker and terrific to deal with. More

Samik is a great guy he always to go extra miles to help you. Last time I was there 10minutes before they close he managed to fix my tire you. Last time I was there 10minutes before they close he managed to fix my tire More

My service advisor James is great. He provides excellent and helpful service every time. However, I want to note my disappointment with the dealership removing the quiet workroom from He provides excellent and helpful service every time. However, I want to note my disappointment with the dealership removing the quiet workroom from their waiting area. Some of us need to wait for our cars and the room was perfect for those who need to work while waiting. Please bring it back. More

Great service agent was polite and accommodating to all my needs. Car services and inspection were thorough. my needs. Car services and inspection were thorough. More

one of the most well known dealerships around bought my 1st BMW with them in 2005 1st BMW with them in 2005 More

Everyone in the service department and technicians are always very helpful and customer service is always exceptional, especially Matt and Higor! always very helpful and customer service is always exceptional, especially Matt and Higor! More

the service team was very helpful. I left my car in the afternoon without an appointment for service. The service was completed very quickly and I picked up my car by the end of the da I left my car in the afternoon without an appointment for service. The service was completed very quickly and I picked up my car by the end of the day. excellent service! thanks. More

Samik Shahi always deals with our service concerns efficiently and in a friendly manner. So does the rest of the team. Well worth going to HERB CHAMBERS BMW of Boston! efficiently and in a friendly manner. So does the rest of the team. Well worth going to HERB CHAMBERS BMW of Boston! More

This is my second service visit since I purchased my 2018 BMW 320 15 months ago. The purchase process was very straight forward, no bull or grief. However, the Service department stands out a EXCELLENT. I li BMW 320 15 months ago. The purchase process was very straight forward, no bull or grief. However, the Service department stands out a EXCELLENT. I live in Plymouth Mass., and drive by two other BMW dealers to go to Herb Chambers Boston BMW. The service dept. ANSWERS the phone, with smart, professional people. More

Had my 2023 X5 towed Monday about noon to dealerships for a flat tire. I never got a call or anything on what was going on until I called every day and no one would call me back? I’ve been a loyal customer f a flat tire. I never got a call or anything on what was going on until I called every day and no one would call me back? I’ve been a loyal customer for 20+ years and I emailed corporate about this and never heard back from them? I did not get the car back until Thursday afternoon for a flat tire, the place is totally disorganized and I understand some renovation going on, but it’s not the way to treat loyal customers More