Herb Chambers BMW of Boston - Service Center

Exceptional, courteous service. Repairs well carried out. Always leave with confidence after service and appreciate the well cleaned car. Repairs well carried out. Always leave with confidence after service and appreciate the well cleaned car. More

Amazing staff creating a very comfortable environment for customers. Well done guys. Will be back soon customers. Well done guys. Will be back soon More

Recent refresh of the service waiting area a mixed blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progr blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progress while waiting is good. Dealership’s refusal to share their service records with CARFAX continues to be an issue for me. More

Judith was a pleasure to work with and handled the situation with care. Chat wait to visit again situation with care. Chat wait to visit again More

Enjoyed my experience at herb Chambers bmw, James was very helpful, service was fast and easy very helpful, service was fast and easy More

My experience with Higor was excellent. Higor is very knowledgeable and provided me with detailed explanations of the work needed. Higor kept me updated throughout the work being done, ex Higor is very knowledgeable and provided me with detailed explanations of the work needed. Higor kept me updated throughout the work being done, explaining the process undertaken by the mechanic. I could not be happier with Higor's expert assistance. More

Higor is the most helpful effective and efficient service manager in Boston. Perhaps his colleagues from the Porche Herb Chambers dealership next door could take a refresher course from him in how to properl manager in Boston. Perhaps his colleagues from the Porche Herb Chambers dealership next door could take a refresher course from him in how to properly provide excellent customer care. A consummate professional! More

Great service been a customer for over 20 years and have 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. 3 BMW’s in family. Have bought numerous cars from Herb Chambers and get my cars always serviced there. More

Was charged $383 for a software update on a certified pre owned BMW X5 that I have had for a year. Insane price to charge for a job with zero parts and nearly zero labor. I asked my service advisor to reco owned BMW X5 that I have had for a year. Insane price to charge for a job with zero parts and nearly zero labor. I asked my service advisor to reconsider the price but no dice. I’ve bought 3 cars from this dealership and expected to be treated more fairly. More

Julie Pineros was very professional and nice. Also quick, which always is very important! Thank you, Julie! Also quick, which always is very important! Thank you, Julie! More