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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.8
1,000 Reviews
Call Service Center (617) 731-1700

1,000 Reviews of Herb Chambers BMW of Boston - Service Center

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October 06, 2024

Higor was excellent. Informed, helpful and responsive. I commend Herb Chambers for hiring such an intelligent and classy individual. Thank you. More

by NAbbott97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such excellent service at Herb Chambers BMW of Boston. Thank you for recognizing his efforts and sharing your positive experience with us!

October 05, 2024

Quick service appointment with James Gibbons for my BMW X5, and the expertise shown by James is top notch More

by zoka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Herb Chambers BMW of Boston responded

Zoka, we're delighted to hear that James provided top-notch service for your BMW X5 at Herb Chambers BMW of Boston. Thank you for sharing your experience!

October 02, 2024

Great service. Fast and easy and advisor was very knowledgeable. Highly recommend these guys over other dealers in the area More

by Scott T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

Scott, we're delighted to hear you had a great experience with our knowledgeable team at Herb Chambers BMW of Boston. Thanks for the recommendation!

October 02, 2024

Sonic is very knowledgeable. He helped me out with my vehicle. Thank you, I'll be back More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Report | Print
Oct 03, 2024 -

Herb Chambers BMW of Boston responded

We're so glad Samik could assist you, Victor! Thanks for visiting Herb Chambers BMW of Boston - we look forward to seeing you again in the future!

October 02, 2024

Phenomenal service! Each experience just reconfirms my choice of Herb Chambers as my dealership for years to come. More

by mg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
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Oct 03, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that our service continues to meet your expectations at Herb Chambers BMW of Boston! Thank you for choosing us as your dealership, and we look forward to serving you in the future.

October 01, 2024

Customer service was great told me everything that was needed for the car. And the pricing quote was clearly price and the service tech kept my car clean I was very impressed More

by McZoona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Herb Chambers BMW of Boston responded

McZoona, we're delighted to hear that you had a great experience with our team at Herb Chambers BMW of Boston. Thanks for the positive feedback!

October 01, 2024

Great customer service, efficient and personal care all the time. Everyone is knowledgeable and professional More

by olga.koyfman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik
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Oct 02, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the kind words! We're delighted to hear that our team at Herb Chambers BMW of Boston always provides knowledgeable and professional service. We appreciate your support!

September 30, 2024

Higor is the absolutely BEST Service Advisor of any BMW Service Dept. He is Fantastic! He makes me forget that I am spending thousands of dollars on fixing my car! His service to his customers is beyond More

by GU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such exceptional service at Herb Chambers BMW of Boston! It's great knowing he made your experience smooth and stress-free. Thank you for sharing this wonderful feedback!

September 30, 2024

Higor was very supportive and an excellent communicator. I appreciate being kept abreast of the progress. More

by Ken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Herb Chambers BMW of Boston responded

Ken, we're delighted to hear that Higor provided excellent support and communication during your visit at Herb Chambers BMW of Boston. Thanks for sharing!

September 26, 2024

Great service and reliable technicians. James was very clear about what was being done and how long everything would take. I would gladly come back and have my vehicle serviced again. More

by Krackedup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience! We're glad to hear James and our team at Herb Chambers BMW of Boston provided clear communication and reliable service. We look forward to seeing you again!

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