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Herb Chambers BMW of Boston - Service Center

Boston, MA

4.7
929 Reviews
Call Service Center (617) 731-1700

929 Reviews of Herb Chambers BMW of Boston - Service Center

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November 22, 2024

The Service at this Dealership is outstanding. My Advisor Samik is very professional, friendly and knowledgeable. He throughly explains in details of service issues that needs to be addressed on y More

by Bajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
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November 22, 2024

Samik is certainly a tremendous asset. He is professional, knowledgeable and friendly. He is very efficient. More

by Bajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
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November 20, 2024

Quick service. Service Advisor was very helpful and responsive to my questions. Julieth was great. More

by A.Mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth Pineros
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Nov 20, 2024 -

Herb Chambers BMW of Boston responded

Thank you for visiting Julieth & the team here at Herb Chambers BMW of Boston! We appreciate your kind comments and hope to see you again in the future!

November 20, 2024

I have always received the most professional service for my car. Everyone has always gone out of their way to help. Walter is professional and courteous when he picks up and delivers my car back to me. Jure More

by New BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell, Walter
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Nov 21, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience with us at Herb Chambers BMW of Boston! We're delighted to hear that Walter and Jurell provided professional service and kept you informed throughout the process. Enjoy your new BMW, and we're here if you need anything in the future!

November 19, 2024

Jurell is certainly an asset in the service rep department. He was polite and responsive More

by lmoy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell Benton
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Nov 20, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're certainly lucky to have Jurell on our team and we'll be sure to let him know how much you appreciate his assistance. Take care and please don't hesitate to reach out the next time our Herb Chambers BMW of Boston crew can be of service!

November 13, 2024

Higor is super-helpful and got stuff done for me last-minute. Great customer-service! More

by KenMLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback, Ken! Higor & the team appreciate your support and hope to see you again next time! - Herb Chambers BMW of Boston

November 07, 2024

Always efficient and thorough service in a welcoming setting. I appreciate the professionalism of James and his staff More

by CMD02110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team provided you with efficient and thorough service at Herb Chambers BMW of Boston. Thank you for recognizing their professionalism, we appreciate your feedback!

November 06, 2024

Great service. Very attentive customer focused team. Easy to use scheduling system. Comfortable waiting area More

by lsmiledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Herb Chambers BMW of Boston responded

Ismiledge, thank you for the fantastic feedback! We're delighted to hear that our team at Herb Chambers BMW of Boston provided attentive service and a comfortable experience. We appreciate your support!

November 05, 2024

It's always a pleasure to get service at Herb Chambers BMW. My service advisor James is excellent and provides wonderful service. He is attentive to my needs and communicates will throughout the service. More

by asccarl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that James and the team at Herb Chambers BMW of Boston consistently provide you with excellent service. Thank you for your kind words, and we look forward to assisting you again next time!

November 03, 2024

The service associates are all helpful. My experience with Jurell was totally positive: he was efficient, courteous and pleasant. My car was ready before promised. More

by ENG2L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Jurell and the team at Herb Chambers BMW of Boston provided you with efficient and courteous service. It's great to know your car was ready ahead of schedule! Thank you for sharing your experience with us.

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