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Herb Chambers BMW of Boston - Service Center
Boston, MA
972 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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972 Reviews of Herb Chambers BMW of Boston - Service Center
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February 10, 2025
This time service was very efficient and they got the service done by the time they originally promised. Lilting was a very polite and attentive advisor. service done by the time they originally promised. Lilting was a very polite and attentive advisor. More
by X5 owner
Employees Worked With
Kitling
February 06, 2025
James Gibbons is awesome. Great customer service as always. He is super knowledgeable and very helpful. He is a top notch service advisor at BMW Herb Chambers Boston Great customer service as always. He is super knowledgeable and very helpful. He is a top notch service advisor at BMW Herb Chambers Boston More
by Johnmartin1918
Employees Worked With
February 04, 2025
No surprises, what I thought it would be. Waiting experience was the best it could be! Waiting experience was the best it could be! More
by Jmgrassia
Employees Worked With
February 03, 2025
Great service! Everyone I talked with in the service department was helpful and courteous. Thanks! Everyone I talked with in the service department was helpful and courteous. Thanks! More
by Denise
Employees Worked With
February 01, 2025
Higor T in the service department is great. He follows up on everything and delivers on his promises. Ahmed in sales has sold me several BMWs over the years. He’s the best and I’m staying with He follows up on everything and delivers on his promises. Ahmed in sales has sold me several BMWs over the years. He’s the best and I’m staying with him for all future BMWs. More
by Nicholas.drobot
February 01, 2025
James is a trusted Service Advisor who has assisted with my service calls. He is knowledgeable, exceptional communicator, and a quality advisor. Thank you, James for your assistance and professionalism. my service calls. He is knowledgeable, exceptional communicator, and a quality advisor. Thank you, James for your assistance and professionalism. More
by zoka
Employees Worked With
February 01, 2025
Matt and the team at Chambers are the best. Great communicators. Timely with every inquiry and response regarding our X7 and always honest about or vehicle. To us, trust is always most import Great communicators. Timely with every inquiry and response regarding our X7 and always honest about or vehicle. To us, trust is always most important when servicing our vehicle and we get that with the team at BMW Boston. Never going back to Mercedes!! More
by Piekarskiwalt
Employees Worked With
January 31, 2025
Herb Chambers and Higor in particular provide some of the best service in the industry. I’ve been taking my BMWs here for 20 years and they never disappoint. Strongly recommend. best service in the industry. I’ve been taking my BMWs here for 20 years and they never disappoint. Strongly recommend. More
by jhdevoy
Employees Worked With
January 31, 2025
Herb Chambers BMW of Boston is an outstanding organization. My service advisor Higor kept me completely updated and expedited the excellent service. Everything was accomplished quickly and expert organization. My service advisor Higor kept me completely updated and expedited the excellent service. Everything was accomplished quickly and expertly. More
by Ken
Employees Worked With
January 30, 2025
Exellent service with great communication. Easy to book appointment online and very convinient. Very nice waiting room area. Easy to book appointment online and very convinient. Very nice waiting room area. More
by Chiecoli03
Employees Worked With
