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Herb Chambers BMW of Boston

Boston, MA

4.8
2,374 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,374 reviews

October 16, 2021

Nick Lagas is a straight shooter. We exchanged emails and booked a car and the crew made the transaction including vehicle registration seamless within two hours. Great team!! More

by Bsivakumar111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the positive feedback! We're glad Nick and the team could make your experience a smooth one and we hope to see you again next time here at Herb Chambers BMW of Boston!

October 16, 2021

Higor Simonized my vehicle, looks amazing!Thank you and Higor Simonized my vehicle, looks amazing! Thank you and I would definitely go back again More

by Bdirico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor
Oct 19, 2021 -

Herb Chambers BMW of Boston responded

We're so happy to hear this! Thank you for the great review. We look forward to seeing you again next time here at Herb Chambers BMW of Boston!

October 15, 2021

Great service. Higor is a great advisor always willing to help and accommodate customer needs More

by Cepons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Herb Chambers BMW of Boston responded

It means so much to hear Higor gave you such excellent care! Thanks for being a Herb Chambers BMW of Boston customer!

October 13, 2021

I have bought or leased several BMW’s over the years from Kevin Bugbee at Herb Chambers BMW and he never fails to deliver. He’s a total professional and has found cars for me that were very hard to find. I c More

by A very satisfied customer
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Herb Chambers BMW of Boston responded

Thank you so much for the amazing feedback! It's wonderful to hear that Kevin continues to earn your loyal business and we can't wait to share these kind comments with him. Thanks for being a Herb Chambers BMW of Boston customer and we'll see you at your next visit!

October 13, 2021

Fast turnaround on getting my car inspected. The guy outside who took and returned my car was highly efficient and helpful. More

by raon326
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback about your recent visit with our team here at Herb Chambers BMW of Boston! We appreciate your support and hope to see you again in the future!

October 12, 2021

It was great working with Badis and team. He provided all detailed insights and was really helpful and getting the car quickly even after covid induced shortages. More

by Anupam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Badis Boussetta
Oct 12, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We appreciate you trusting Badis and the Herb Chambers BMW of Boston team with your business and hope you enjoy your new vehicle. Take care!

October 11, 2021

We loved working with Kevin on our X5 purchase. Kevin made the sales experience extraordinary. We came from out of town with a specific X5 in mind. He has been in touch with me for 4 days, made sure the More

by blvs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Herb Chambers BMW of Boston responded

Thank you for coming to Herb Chambers BMW of Boston to get into your new X5! We're happy to hear Kevin and the team provided you with five-star care! We hope you love your new ride!

October 09, 2021

They have The BMW I want. I think they do good service. But every time I call, and tell them what time I want the car that they rod me is ready, they agree. And when I get there the car is not there at t More

by Spike
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Samir
Oct 13, 2021 -

Herb Chambers BMW of Boston responded

Hi Spike, thank you for your honest feedback. It's hard to hear we couldn't provide you with a better experience and would like to discuss ways our team can improve. Please reach out at your earliest convenience. Thanks, Melissa Steffy - General Manager - msteffy@herbchambers.com

October 08, 2021

Badis was excellent. He was very professional courteous and very responsive to all my questions. From the moment I stepped into the show room to the time I drove away in my X2. he was very helpful at ever More

by stejarn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Oct 11, 2021 -

Herb Chambers BMW of Boston responded

We're glad Badis could make your X2 purchase a five-star experience! Thank you so much for taking the time to leave the Herb Chambers BMW of Boston team your awesome review!

October 07, 2021

Herb Chambers works hard to accommodate your needs whenever possible. The team in the service department work to satisfy its customers More

by Pattimctague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik
Oct 08, 2021 -

Herb Chambers BMW of Boston responded

Thank you for the wonderful feedback! It's our pleasure to serve you and we look forward to your next visit with us here at Herb Chambers BMW of Boston!

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