Herb Chambers BMW of Boston

I am picking up my fourth car from HC BMW Boston today. Sheraz has always been my sales person. The cars are reliable and well made etc but Sheraz is really the reason I am a repeat customer. He makes Sheraz has always been my sales person. The cars are reliable and well made etc but Sheraz is really the reason I am a repeat customer. He makes buying a car uncomplicated and effortless. Always a great experience. More

Higor was very professional, cordial and friendly. A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s p A stark contrast with some of his co worker that I had to I retract with in the past. I was strongly considering never to return there, but Higor’s professionalism is making me reconsider. More

Worked with Jurell for the annual maintenance service and he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. he was great, no complaints. One star removed because they did not wash and vacuum the car even though I had specifically requested it. More

Always a great, seamless experience with Ahmed. Always seams to know my style of cars I like to drive and with all the options. Always seams to know my style of cars I like to drive and with all the options. More

I was greeted warmly, moved efficiently through the process and received my car back in good shspe process and received my car back in good shspe More

Who’s in for three things regular service call I had a light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be light on on the dashboard and I needed the cover to my gas cap. I wasn’t told until late afternoon that they had to order apart, and they wouldn’t be able to get for several days. i’m in Somers in Kennebunk Maine so I just called the dealership up in Westbrook and they’re ordering it and they’re going to put it in. Additionally when I pulled out I see the same stupid light on the dashboard so I guess that’s one out of three not too good. Additionally I was the one that kept having to call over there to get the information rarely get anything from them first. Very unhappy More

Tried to order an i4M50 from Janelli. Wouldn’t call me back. Made an appt to have a “conference call” when I could order the car but she never called. I tried multiple times. It was reall Wouldn’t call me back. Made an appt to have a “conference call” when I could order the car but she never called. I tried multiple times. It was really disappointing for me because I was on vacation and I missed out on several family events to make sure I was available when Janelli c Finally called. She never did. I emailed the manager—no reply. Never thought it would be so difficult to give away $80k. More

Very professional dealership that focuses on helping customers find what they need instead of “selling”. Pricing is transparent and services are prompt. customers find what they need instead of “selling”. Pricing is transparent and services are prompt. More

I couldn't be happier with the level of service I received with my recent purchase. Kevin was dedicated to finding the right car to fit my needs. Hes very responsive and easy to get ahold of for upd received with my recent purchase. Kevin was dedicated to finding the right car to fit my needs. Hes very responsive and easy to get ahold of for updates. There is no question that I will keep coming back in the future. More

Very attentive service. Jurell was great; he heard everything I said. Highly recommend this location. Jurell was great; he heard everything I said. Highly recommend this location. More