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Herb Chambers BMW of Boston
Boston, MA
2,372 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,371 reviews
September 08, 2022
They were great until I drive off the lot. Windshield has chip in it that they promised to fix. Never did. I asked for and work/maintenance records. They kept saying we will get back to you. S Windshield has chip in it that they promised to fix. Never did. I asked for and work/maintenance records. They kept saying we will get back to you. So idk if the car has new brakes….oil change wasn’t done by dealership. So already needs oil change. I don’t even know how new the tires are. More
by Mikelaquidara
Employees Worked With
September 03, 2022
Higor was a terrific service associate. The department had only one advisor which was unfortunate. He communicated in a timely fashion and was very professional The department had only one advisor which was unfortunate. He communicated in a timely fashion and was very professional More
by fbad97
Employees Worked With
September 02, 2022
A Seamless experience! Everyone was extremely friendly and helpful. Higor is great! They are my go to shop! Everyone was extremely friendly and helpful. Higor is great! They are my go to shop! More
by AG
Employees Worked With
August 31, 2022
Higor is always attentive and responsive. The herb chambers office provides great service, free Uber rides to and from the dealership, and quick turnaround. The herb chambers office provides great service, free Uber rides to and from the dealership, and quick turnaround. More
by aw
Employees Worked With
August 30, 2022
Very nice experience- attentive staff- patience and understanding. Who le work done as I requested. understanding. Who le work done as I requested. More
by guanine.bellboy_0p
Employees Worked With
August 29, 2022
I had to bring my vehicle into the dealership due to an emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to emergency, and Jurell was a most attentive, efficient and personable service advisor, who made sure I left with my vehicle fully repaired and safe to drive. Thank you to Jurell, and a shoutout to Hank for his polite kindness. More
by Caline Stonyford aka Gigi
August 27, 2022
Best Costumer service by julie and Jose the vale guy ! ! She’s the best and help me out sooo much !! Thanks again 🙏🏻 ! She’s the best and help me out sooo much !! Thanks again 🙏🏻 More
by Lemusfrancis
Employees Worked With
August 24, 2022
Nice and friendly service and environment. Service is always high quality, efficient and solving the problem. Service is always high quality, efficient and solving the problem. More
by gpolykoff
Employees Worked With
