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Herb Chambers BMW of Boston

Boston, MA

4.8
2,372 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,372 reviews

November 18, 2022

I worked with Ahmed from 6 hours away. We communicated via email, text and phone. Ahmed was nothing but professional throughout the entire process, The whole experience was the way purc More

by matt.maciak
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Herb Chambers BMW of Boston responded

Thank you for your review! We're honored that Ahmed provided you with excellent communication during your recent appointment. We appreciate your 5-star rating and look forward to seeing you next time at Herb Chambers BMW of Boston!

November 17, 2022

Higor was very helpful and explain to me about the repairs that I need for my car. I would definitely go back to this dealership for my next repair. More

by Liu2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Omar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Herb Chambers BMW of Boston responded

Thanks for the five stars, Liu! We're honored to hear that Higor could assist you during your visit with us here at Herb Chambers BMW of Boston. We hope to see you back for all of your future automotive needs!

November 16, 2022

Julieth was wonderful to work with in the Service Department. She made the process of my car's service easy and seamless. She's a terrific service advisor, is courteous, knowledgeable and profession More

by Mars71455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth
Nov 17, 2022 -

Herb Chambers BMW of Boston responded

Julieth and the team are so proud to be your automotive resource! There's nothing better than reading reviews like yours and we hope to see you again next time! Thank you! - Herb Chambers BMW of Boston

Nov 17, 2022 -

Mars71455 responded

Julieth was outstanding.

November 16, 2022

Love the dealership- very clean and organized- the staff are great and waiting times are not excessive! First time working with James- he was very professional and helpful and communicated during the day t More

by mhopkins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Herb Chambers BMW of Boston responded

James and the team thank you for the wonderful review of Herb Chambers BMW of Boston! We're glad you had a positive service visit and hope to see you again for another five-star experience!

November 16, 2022

Mark Ravin in MINI is the best he truly cares about his customers and worked hard to make sure that I was satisfied More

by CFancy617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin, MINI service advisor
Nov 17, 2022 -

Herb Chambers BMW of Boston responded

Mark definitely is the best, and so are you! We are so glad you enjoyed working together and appreciate you taking the time to leave your wonderful five-star review! Thank you! - Herb Chambers BMW of Boston

November 15, 2022

Badis was great to work with and made my car buying experience a pleasure. He truly listened to what I was looking for in a new car and was very knowledgable about the different models I was considerin More

by JP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Nov 16, 2022 -

Herb Chambers BMW of Boston responded

JP, Thank you for leaving Badis this wonderful review! We're so thrilled that you found the BMW X7 that delivered everything you wanted in a car! Our team looks forward to seeing you again and appreciate you recommending us! Take care!

November 12, 2022

James was great to work with as my service advisor. I enjoyed my experience as always! More

by Way_ros@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Herb Chambers BMW of Boston responded

We are thrilled that James made the process so easy for you! Thank you for rating Herb Chambers BMW of Boston five stars!

November 12, 2022

My service was exactly as I was told. The car was finished and washed when it was supposed to be. I am very pleased with the service. More

by Jaybar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Herb Chambers BMW of Boston responded

This is great to hear, Jaybar! Thank you for trusting Herb Chambers BMW of Boston with your car! We'll see you next time!

November 12, 2022

I would first like to thank Badis a lot it has been a fantastic experience so here is a story me and my husband are approaching our 10th anniversary so I decided I will surprise him with his dream car BM More

by ayushi1787
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Badis Boussetta
Nov 14, 2022 -

Herb Chambers BMW of Boston responded

Thank you for taking the time to share this experience! We're so glad Badis had the opportunity to help you with the surprise and we hope your husband enjoys his beautiful new X7. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers BMW of Boston Team

November 12, 2022

James helps me every time I come in. He explains what needs to be done and he knows what he says. Promote that guy. More

by xdangerous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're so glad James continues to take excellent care of you and we'll be sure to share this wonderful feedback with him. Thanks again and we'll see you next time here at Herb Chambers BMW of Boston!

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