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Herb Chambers BMW of Boston
Boston, MA
2,372 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,372 reviews
December 13, 2022
The BEST customer service I've ever seen from a car dealer. They are extremely professional, courteous, helpful and they keep you informed the entire way about the condition of your car and what needs dealer. They are extremely professional, courteous, helpful and they keep you informed the entire way about the condition of your car and what needs to be done. Obviously the prices are higher than a local dealer, but their work is top notch! More
by jhdevoy
December 10, 2022
Higor is great! He is always very helpful with his excellent knowledge base. Additionally, he is never pushy, leaves the final decision to the client for peace of mi He is always very helpful with his excellent knowledge base. Additionally, he is never pushy, leaves the final decision to the client for peace of mind. More
by lemanyel
Employees Worked With
December 09, 2022
The team is always responsive, polite, and helpful. James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly rec James is great. He explains the options and works quickly to get you in and out fast. I️ also appreciate the regular communication. I️ highly recommend the dealership and service department! More
by CM-Boston
December 08, 2022
My experience with Badis Boussetta was amazing! He is the best! He made the process really smooth and helped every step of the way. He knows what he is doing. Great service! He is the best! He made the process really smooth and helped every step of the way. He knows what he is doing. Great service! More
by Tiziana
December 06, 2022
Nick is very good. Made it easy to buy the car. He is the best!! Highly recommend him. Explained everything in detail and keeps it simple. Made it easy to buy the car. He is the best!! Highly recommend him. Explained everything in detail and keeps it simple. More
by venu
December 06, 2022
Honest specific and helpful in answering my question. This allowed me to make decisions that make me more loyal to bmw. This allowed me to make decisions that make me more loyal to bmw. More
by Plclay
December 04, 2022
Excellent service, updates and quick pick up of the vexhicle. Got a detail as well vexhicle. Got a detail as well More
by idiom.clean_0x
Employees Worked With
December 02, 2022
Buying a car is always a challenge not to mentioned that after the Covid it is also a shortage of inventory , so I checked quite few dealerships still, when I came to the Herb Chambers BMW I didn't have a after the Covid it is also a shortage of inventory , so I checked quite few dealerships still, when I came to the Herb Chambers BMW I didn't have a clear idea what is the best option for me. Thanks to Badis Boussetta who did not push me to any particular direction, he listen to me first very patiently and then quite profoundly described all the pros an cons for the models I was considering. At the end I am not just got better deal I also received my car in relatively short time, even though it was per-order and delivered from Germany. It was an upgraded M340 with a lot of digital components which he set up for me in few minutes the way I wanted. I am very happy with with Badis advice and his skills! Realy like my new car! More
by hwh8m
Employees Worked With
Badis Boussetta
