Herb Chambers BMW of Boston

Poor communication… need to be more knowledgeable on requirements for buying a car. Overall; nice people requirements for buying a car. Overall; nice people More

I just had an exceptional car buying experience at Herb Chambers BMW of Boston with Hadi Eslami. This was my first experience buying a car at this dealership. Hadi was transparent, trustworthy and professi Chambers BMW of Boston with Hadi Eslami. This was my first experience buying a car at this dealership. Hadi was transparent, trustworthy and professional throughout the whole process. He patiently helped me narrow down the options. Even though this was an extremely busy time for him, there was excellent communication and he responded promptly to all the emails. He made sure to get the exact car that I wanted to test drive from another location in a timely manner. Jesse helped us with our test drive he was extremely knowledgeable and made sure to explain all the features and specifications. His enthusiasm made the whole experience more pleasant. David Torres was extremely polite , professional and efficient. My Husband is already planning his next purchase from Hadi and Herb Chambers. Thank you for an exceptional experience. More

Jing was an outstanding client advisor for our family! We wanted to take advantage of all the BMW year end incentives, discounts, and 1.99% APR, but even with a limited X5 inventory in the Boston area, Ji We wanted to take advantage of all the BMW year end incentives, discounts, and 1.99% APR, but even with a limited X5 inventory in the Boston area, Jing was able to quickly identify the vehicle that we are looking for with the right optional packages. When it came to negotiating the purchase price, he was very open and transparent about what he was able to offer for us and explained it very clearly in a thoughtful manner. Overall, it was a very pleasant experience working with Jing and HB BMW Boston. I would highly recommend Jing as your next BMW client advisor. More

One of the smoothest car transaction experiences I have ever had. I purchased a car from them in less than 36 hours. I worked with Katie and Liz the sales managers along with Sheraz. I happily walked ou ever had. I purchased a car from them in less than 36 hours. I worked with Katie and Liz the sales managers along with Sheraz. I happily walked out with a x5 50e for a screaming deal and they were extremely easy to deal with and very transparent. I highly recommend shopping here. David the finance manager was also a pleasure to deal with. More

Professional sales people, no pressure, best selection! This is our 3rd car purchased from Nick This is our 3rd car purchased from Nick More

My sales Nick is very efficient in helping me settling down the car I am looking for, excellent service! down the car I am looking for, excellent service! More

I have been coming to the Herb Chambers BMW dealership for approximately 20 years the service hospitality and attention to detail both from new car buying as well as follow up service appointments continu for approximately 20 years the service hospitality and attention to detail both from new car buying as well as follow up service appointments continue to support my loyalty. More

Herb Chambers BMW of Boston truly feels like a family. The staff genuinely cares about their customers, ensuring a welcoming atmosphere. My service advisor, James Gibbons, is exceptional—his professionali The staff genuinely cares about their customers, ensuring a welcoming atmosphere. My service advisor, James Gibbons, is exceptional—his professionalism and attention to detail make every visit a pleasure. I highly encourage anyone considering a BMW to shop at Herb Chambers BMW of Boston; their commitment to customer satisfaction and quality service is unmatched. You won't be disappointed! More

Mark Ravin continues to go above and beyond to make sure his customers are satisfied his customers are satisfied More

Nick provided excellent advise and the most professional service making buying a new car a great experience service making buying a new car a great experience More