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Herb Chambers BMW of Boston
Boston, MA
2,209 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,209 reviews
May 17, 2024
The Service Department is excellent. We just serviced our 2016 BMW at this dealership and our very positive experience with the Service Department. Matt Krappe (Service Director) and We just serviced our 2016 BMW at this dealership and our very positive experience with the Service Department. Matt Krappe (Service Director) and Higor Teixeira (Service Advisor) have repeatedly gone out of their way to be extremely helpful whenever our BMWs needed service. More
by Amber
May 11, 2024
I want to thank Samik for his outstanding help today greatly Appreciate all of your help today and will definitely will visit this location for all my vehicles needs thanks to this great experience greatly Appreciate all of your help today and will definitely will visit this location for all my vehicles needs thanks to this great experience More
by J Santiago
Employees Worked With
Samik
May 11, 2024
This was one of the best dealership experiences the process was so smooth the people are so nice process was so smooth the people are so nice More
by Tcollins215
May 10, 2024
Very happy with my engineer Samik this time he was very professional. He listened to me, answered to my concerns and he solved the issues. Good job thank you. professional. He listened to me, answered to my concerns and he solved the issues. Good job thank you. More
by A_oganesian
Employees Worked With
Samik
May 10, 2024
Exceptional, courteous service. Repairs well carried out. Always leave with confidence after service and appreciate the well cleaned car. Repairs well carried out. Always leave with confidence after service and appreciate the well cleaned car. More
by flemings
Employees Worked With
May 09, 2024
sales staff is first rate very professional and made the sale went without a hitch abdou was the best sale went without a hitch abdou was the best More
by johnmanc51
Employees Worked With
May 07, 2024
Easy to deal with and no pressure. All representatives were professional and knowledgeable. Good experience. All representatives were professional and knowledgeable. Good experience. More
by lsyat
May 05, 2024
Amazing staff creating a very comfortable environment for customers. Well done guys. Will be back soon customers. Well done guys. Will be back soon More
by paymanshok
Employees Worked With
May 04, 2024
Recent refresh of the service waiting area a mixed blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progr blessing. Proximity to sales associates’ telephone conversations is distracting unless you remember to bring your earphones. Communication on progress while waiting is good. Dealership’s refusal to share their service records with CARFAX continues to be an issue for me. More
by Shillbay
Employees Worked With
May 02, 2024
Judith was a pleasure to work with and handled the situation with care. Chat wait to visit again situation with care. Chat wait to visit again More
by Bgthree.bg
Employees Worked With
Other Employees :
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