Herb Chambers BMW of Boston

Exceptional buying experience. I had an idea of what we wanted and our advisor Sheraz guided us through the options expertly. We never felt rushed to make a decision and Sheraz mad I had an idea of what we wanted and our advisor Sheraz guided us through the options expertly. We never felt rushed to make a decision and Sheraz made himself available as we thought it over, ultimately making the decision to buy. The closing process took 20 minutes and was transparent throughout. When I picked up the vehicle an advisor spent over an hour in the car with me taking me through the operation of all the systems and then setting up the BMW app Overall this was by far the best experience I’ve ever had purchasing an automobile. More

Everyone here is A+…honestly. From those who greet you at reception, to those who take/service/return the car. It’s always been a positive experience. From those who greet you at reception, to those who take/service/return the car. It’s always been a positive experience. More

I have had a working relationship with Herb Chambers BMW of Boston for well over 15 years involving both sales and service. Each experience and interaction has been nothing but professional, honest and ple of Boston for well over 15 years involving both sales and service. Each experience and interaction has been nothing but professional, honest and pleasant. I have an older model BMW - one that requires a bit of tender loving care at times. My calls and inquiries to the service department, specifically James Gibbons, are answered promptly and always respectfully with no sense of rushing or impatience. Details of mechanical issues are explained clearly and realistic and reasonable cost estimates are provided. The exceptional quality of work performed on my cars provides me an invaluable sense of comfort for myself and my family. I would also like to mention the exceptional provision of a loaner vehicle which I am most appreciative. More

Great service from making appt to drop off to great loaner car, excellent work done, and clean up of car. loaner car, excellent work done, and clean up of car. More

Service and communication was efficient and satisfactory. Information provided was accurate and recommendations were reasonable. Information provided was accurate and recommendations were reasonable. More

Julie is amazing! We have been happy with the service at Herb Chambers BMW and satisfied with their team! We have been happy with the service at Herb Chambers BMW and satisfied with their team! More

I had a fantastic experience at Herb Chambers BMW of Boston. The staff was friendly and knowledgeable, guiding me through the car buying process with ease especially the sales person Hadi which is the b Boston. The staff was friendly and knowledgeable, guiding me through the car buying process with ease especially the sales person Hadi which is the best human that you can find in a car sales person. I highly recommend Hadi and Herb Chamber BMW of Boston! More

This was my second visit to BMW Boston. In both instances, I met with Abdou Merheb. Abdou was extremely accommodating and efficient which resulted in a very satisfying dealership experien In both instances, I met with Abdou Merheb. Abdou was extremely accommodating and efficient which resulted in a very satisfying dealership experience. I also met with Mohammad Omar to review the various details for financing and warranty options. He was very engaging, friendly and informative. During my first visit to the dealership two years ago, I met with David Torres who was exceptional as well. More

Salesman was efficient, honest and gave me a good deal right out of the gate. Car was ready on time with everything done correctly. right out of the gate. Car was ready on time with everything done correctly. More

This is the greatest dealership in the world. Sooo accommodating. The service is top notch. It’s a tough business and cars always break, and these guys make me feel better about it. What a nice p Sooo accommodating. The service is top notch. It’s a tough business and cars always break, and these guys make me feel better about it. What a nice place to do business. If you have a BMW, you will have to get it serviced. These guys are the best. So understanding and constantly deliver. Matt is the greatest. The rest of the team is great too. Melissa and iris and Albert too. What a great team. Go to them upset, and you’ll leave with your car fixed and happy. More