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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,560 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,560 reviews

November 05, 2025

Hi, I want to acknowledge James G. For the excellent and courteous service. Thank you More

by tati.spears61
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2025 -

Herb Chambers BMW of Boston responded

Your feedback made our day! Thanks for the five-star review! – Herb Chambers BMW of Boston

November 04, 2025

Prompt service, accurate cost estimate, faster than expected delivery. Excellent livery service available to and from dealership. More

by Maura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
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Nov 05, 2025 -

Herb Chambers BMW of Boston responded

Maura, thank you for choosing Herb Chambers BMW of Boston and for sharing this positive feedback about our team! We hope to see you again down the road! Safe travels!

November 03, 2025

Excellent customer service! Dan went above and beyond to help us get our mini serviced. He was fantastic! More

by Mendezkeegan
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dan Mahoney
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Nov 03, 2025 -

Herb Chambers BMW of Boston responded

Mendezkeegan, we are so glad Dan went the extra mile for you and your MINI! Thank you from all of us at Herb Chambers BMW of Boston Service. Safe travels ahead!

October 31, 2025

.Samik did a wonderful job. All my concerns were addressed. It was a very pleasant experience. More

by rimamkh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
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Oct 31, 2025 -

Herb Chambers BMW of Boston responded

We're so glad to hear it! Thank you for rating us five stars! – Herb Chambers BMW of Boston

October 31, 2025

Herb Chambers makes it easy, and has always been trustworthy and reliable for me. They always return my car to me in great shape and with everything taken care of. More

by northxnortheast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KIRILL DERGUNOV
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Nov 03, 2025 -

Herb Chambers BMW of Boston responded

Thank you for your continued trust in Herb Chambers BMW of Boston! We’re thrilled to know our team has been consistently reliable and thorough. We appreciate your business and look forward to serving you again!

October 30, 2025

I could not believe how easy and comfortable it was to go through this process with the team here! More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Sheraz Sheikh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

Herb Chambers BMW of Boston responded

John, Thank you for the five-star rating! The team looks forward to working with you again! – Herb Chambers BMW of Boston

October 30, 2025

I want to say thank you to the person take care of me excellent customer services More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
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Oct 31, 2025 -

Herb Chambers BMW of Boston responded

Wendy, we're delighted we could deliver an excellent experience! - Herb Chambers BMW of Boston Team

October 29, 2025

I was expecting the car buying process to be awful, but BMW of Boston made it easy. I feel like I got a great price without any of the pressure tactics I was worried about. More

by SquirrelyPete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torres
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Oct 30, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your fantastic review! We are so pleased to hear that our team made your car-buying experience at Herb Chambers BMW of Boston a seamless and enjoyable one. Congratulations on your new vehicle, and we hope to see you again down the road! Safe travels!

October 26, 2025

Unfortunately, I got a flat tire on my way home. I was able to call and confirm the service center had a replacement tire and get it replaced within the afternoon allowing me to make it in time for More

by Sillygoose34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
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Oct 27, 2025 -

Herb Chambers BMW of Boston responded

We’re sorry to hear about your flat tire, but we're glad to know Samik made the process quick and easy for you! Thanks for choosing Herb Chambers BMW of Boston and for sharing your experience. Safe travels!

October 26, 2025

I always have the best experience when I visit for service. Samik is always so friendly and takes good care of me and keeps me updated in my vehicle’s service progress! Great customer service is so im More

by isabel.depina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Report | Print
Oct 28, 2025 -

Herb Chambers BMW of Boston responded

Isabel, we're glad to hear Samik and our team provide such excellent care at Herb Chambers BMW of Boston. Thank you for your kind words. We look forward to assisting you again next time!

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