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Herb Chambers BMW of Boston

Boston, MA

4.8
2,365 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service ...
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,365 reviews

February 26, 2025

This was my first time buying a car from Herb Chambers and I was totally satified with the whole aspect of purchasing my car Nick Lagas, my Client Advisor, was terrific. He explained everything in detail More

by BCURTIS0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your first car-buying experience with Herb Chambers BMW of Boston was so satisfying! It's great to know Nick provided detailed explanations and addressed all your questions. Enjoy every mile in your new vehicle!

February 26, 2025

The service inspection videos are very helpful and Higor does a great job clarifying any questions that I might have. The workmanship is professional, done correctly the first time, and complete when promis More

by imyanowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers BMW of Boston responded

Imyanowitz, we're delighted to hear that Higor and our team at Herb Chambers BMW of Boston provided you with helpful service inspection videos and top-notch workmanship. Thank you for sharing your experience!

February 26, 2025

Car was overheating. I had it towed in and it was taken care of that day! More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Herb Chambers BMW of Boston responded

We're glad to help, George! Thank you for the glowing review of Herb Chambers BMW of Boston!

February 23, 2025

Had my car brought to the dealership with flat tire. My service advisor had it evaluated and the tire replaced with perfect balancing within 4 hours. Also they very thoroughly cleaned a very dirty car More

by ST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Feb 24, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear about your fantastic service experience at Herb Chambers BMW of Boston! Our team is committed to providing efficient and thorough care, so it's great to know we hit the mark. Thank you for sharing your positive feedback!

February 22, 2025

I had a wonderful experience buying a car from Norman at Herb Chambers BMW. Thanks More

by VS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norman
Feb 24, 2025 -

Herb Chambers BMW of Boston responded

We're so happy to hear this! Please don't hesitate to reach out if Norman & the Herb Chambers BMW of Boston team can assist you again in the future!

February 22, 2025

Very efficient and friendly service with good communication by text and easy online payment system. More

by johnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
Feb 24, 2025 -

Herb Chambers BMW of Boston responded

John, thank you for visiting Herb Chambers BMW of Boston! We hope we have the opportunity to serve you again in the future!

February 20, 2025

Herb Chambers is great servicing vehicles and doing multipoint inspections using video footage of the findings! More

by Luisrodriguezsr19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that you appreciated the video footage during your service at Herb Chambers BMW of Boston! Our team is committed to providing transparent and thorough inspections. Thanks for sharing your experience with us!

February 18, 2025

Best service experience ever. Higor was beyond helpful, pleasant and responsive . You’re lucky to have him More

by gmshouki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that Higor provided such an exceptional service experience at Herb Chambers BMW of Boston. Thank you for sharing your feedback, and we agree - we're lucky to have him on our team!

February 16, 2025

Professional staff, quick service, nice waiting area. I would recommend everyone to use BMW Herb Chambers dealership in Boston. More

by Levon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Feb 17, 2025 -

Herb Chambers BMW of Boston responded

Levon, thank you for recommending Herb Chambers BMW of Boston! We're delighted to hear that our professional staff and quick service met your expectations. We appreciate your support!

February 15, 2025

this was my first time there a BMW they were very reasonable and helpful with me getting my car back on the road and Willing to work with me More

by Jasoncoutain88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your first experience with Herb Chambers BMW of Boston was a positive one! Our team is always here to help and ensure you get back on the road smoothly. Thanks for choosing us!