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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,336 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,336 reviews

January 23, 2025

My semi-annual BMW X1 service went smoothly and in good time, and Higor was welcoming and helpful throughout. More

by SHG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your review! We're honored that we earned your 5-stars during your recent service appointment! We look forward to seeing you next time at Herb Chambers BMW of Boston!

January 22, 2025

Jurell, my service advisor, was eager to help and extremely attentive to my service requests. More

by Ymp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell
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Jan 23, 2025 -

Herb Chambers BMW of Boston responded

We're happy to hear Jurell provided you with such fantastic service during your recent visit here at Herb Chambers BMW of Boston! Thanks for taking the time to share your experience and please don't hesitate to reach out if we can assist you again in the future!

January 20, 2025

Great service, able to get appointments without any trouble, expresso machine with great coffee, good inventory More

by douberma18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean the tire man
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Jan 20, 2025 -

Herb Chambers BMW of Boston responded

Hi Douberma, we're delighted to hear you enjoyed the service and amenities at Herb Chambers BMW of Boston! Thanks for highlighting our easy appointment process and inventory. We look forward to serving you again soon! Safe travels!

January 19, 2025

Great service. They are very organized and reasonable. I love their comprehensive video review of any recommendations. More

by frmurphyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jan 20, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your positive experience with Herb Chambers BMW of Boston! We're delighted to hear that our organized service and comprehensive video reviews met your expectations. We appreciate the feedback and look forward to serving you again in the future! Safe travels!

January 18, 2025

Higor was extremely responsive and helpful during the service process. I have worked with him before and he always provides top notch service. More

by RyanF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 20, 2025 -

Herb Chambers BMW of Boston responded

Hi Ryan, we're fantastic to hear that Higor consistently delivers top-notch service at Herb Chambers BMW of Boston. We appreciate your continued trust in us! Safe travels!

January 17, 2025

They have upgraded their service centers and owning mainly BMW’s and Audi‘s I would write their service centers the best experience I’ve had in purchasing new cars More

by LG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2025 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience with us! We're delighted to hear that Herb Chambers BMW of Boston provided the best service you've encountered. We appreciate your support and look forward to serving you again in the future!

January 16, 2025

As always igreat experience n Herb Chambers of Boston I. Everyone on the team is kind and helpful. James is great and professional! More

by filosval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that you had another great experience with us at Herb Chambers BMW of Boston! It's wonderful to know our team, especially James, provided kind and professional service. Thank you for your feedback!

January 15, 2025

Ease of scheduling, constant communication, fast and efficient service, great people - very satisfied and would recommend More

by andrei.1.vorobyov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2025 -

Herb Chambers BMW of Boston responded

We're delighted to hear that you had a seamless experience with us at Herb Chambers BMW of Boston! Thank you for recommending our team, and we look forward to serving you again in the future.

January 12, 2025

Herb Chambers BMW of Boston is an excellent dealership with a fantastic service department. I have been a customer there for several years and bought 3 cars from them. Their service department always does More

by oliver77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Steffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Lagas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julieth Pineros
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Jan 13, 2025 -

Herb Chambers BMW of Boston responded

Oliver, thank you for your continued support and recommendation of Herb Chambers BMW of Boston! We're delighted to hear that Matt and Julieth have consistently provided excellent service. We look forward to serving you again in the future!

January 11, 2025

samik was really helpful and reasonable, made the entire process quick and easy. thank you! More

by allenha915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
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Jan 11, 2025 -

allenha915 responded

Good service!

Jan 11, 2025 -

Herb Chambers BMW of Boston responded

Hi Allen!Thank you for leaving us this five-star review and for your kind words about Samik from our Herb Chambers BMW of Boston service team! We'll see you next time!

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