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Herb Chambers BMW of Boston

Boston, MA

4.8
2,289 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,289 reviews

November 28, 2024

I have been buying new BMW’s from Herb Chambers for thr last 30 years. For many years Higor has been our advisor and we find him to be outstanding with great knowledge about the car and a fantastic persona More

by geraldraphel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Herb Chambers BMW of Boston responded

Hi Geraldraphel! Thank you for your loyalty over the years and for highlighting Higor's exceptional service at Herb Chambers BMW of Boston. We're delighted to know he's been such a valuable advisor!

November 27, 2024

Excellent customer focus and knowledge of vehicle and process. Would highly recommend Herb Chambers BMW Boston. More

by mkauffman9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman Forster
Nov 28, 2024 -

Herb Chambers BMW of Boston responded

Hi M Kauff! Thank you for the recommendation! We're delighted to hear that our team at Herb Chambers BMW of Boston provided excellent customer focus and knowledge. We appreciate your support!

November 27, 2024

Working with Hadi and Mohammed was such a smooth and transparent process. They helped with every detail and took out the stress of car buying More

by Seth B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Eslami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Herb Chambers BMW of Boston responded

Seth, we're delighted to hear that Hadi and Mohammed made your experience at Herb Chambers BMW of Boston smooth and stress-free. Thanks for choosing us!

November 26, 2024

This is the second car that I have purchased at this dealership. Ahmed is a very professional individual. He goes through the car buying process with great detail. He answered all of my questions, and h More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ahmed Jabrane
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Herb Chambers BMW of Boston responded

Thank you for choosing Herb Chambers BMW of Boston again! We're delighted to hear that Ahmed provided a detailed and professional car-buying experience. Enjoy your new vehicle, and we look forward to assisting you in the future!

November 22, 2024

The Service at this Dealership is outstanding. My Advisor Samik is very professional, friendly and knowledgeable. He throughly explains in details of service issues that needs to be addressed on y More

by Bajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Nov 27, 2024 -

Herb Chambers BMW of Boston responded

Hi Bajan, thank you for sharing your experience with us! We're delighted to hear that Samik provided outstanding service at Herb Chambers BMW of Boston. We appreciate your feedback and look forward to assisting you in the future! Safe travels!

November 22, 2024

Samik is certainly a tremendous asset. He is professional, knowledgeable and friendly. He is very efficient. More

by Bajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik
Nov 27, 2024 -

Herb Chambers BMW of Boston responded

Hi Bajan, thank you for recognizing Samik's professionalism and efficiency at Herb Chambers BMW of Boston! We're delighted to hear about your positive experience with our team! Safe travels!

November 20, 2024

Quick service. Service Advisor was very helpful and responsive to my questions. Julieth was great. More

by A.Mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julieth Pineros
Nov 20, 2024 -

Herb Chambers BMW of Boston responded

Thank you for visiting Julieth & the team here at Herb Chambers BMW of Boston! We appreciate your kind comments and hope to see you again in the future!

November 20, 2024

I have always received the most professional service for my car. Everyone has always gone out of their way to help. Walter is professional and courteous when he picks up and delivers my car back to me. Jure More

by New BMW owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell, Walter
Nov 21, 2024 -

Herb Chambers BMW of Boston responded

Thank you for sharing your experience with us at Herb Chambers BMW of Boston! We're delighted to hear that Walter and Jurell provided professional service and kept you informed throughout the process. Enjoy your new BMW, and we're here if you need anything in the future!

November 19, 2024

Jurell is certainly an asset in the service rep department. He was polite and responsive More

by lmoy2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jurell Benton
Nov 20, 2024 -

Herb Chambers BMW of Boston responded

Thank you for the kind review! We're certainly lucky to have Jurell on our team and we'll be sure to let him know how much you appreciate his assistance. Take care and please don't hesitate to reach out the next time our Herb Chambers BMW of Boston crew can be of service!

November 16, 2024

It was a very easy lease purchase. My husband spoke to Abdou on the phone. Made the deal. Picked up the car a week later. Very easy and professional More

by psilevitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Herb Chambers BMW of Boston responded

We're delighted to hear that your leasing experience was smooth and professional. Thank you for trusting Abdou & the Herb Chambers BMW of Boston team with your business. We hope you enjoy your new car!