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Herb Chambers BMW of Boston

Boston, MA

Overview
Employees
Reviews
Vehicles
4.8
2,341 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,341 reviews

March 12, 2024

Service center personnel were professional. Service was performed on time.. Communication during wait time was excellent. More

by Sportorama
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that you had a positive experience with our team at Herb Chambers BMW of Boston. We always aim for professionalism and timely service, so it's great to hear we hit the mark! Thanks for your review.

March 12, 2024

Higor and the service experience were phenomenal. Highly recommend based on this recent experience. The detailing job on car was also perfect. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Higor Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Herb Chambers BMW of Boston responded

Hi BJ! We're delighted to know that Higor and our team at Herb Chambers BMW of Boston provided you with a phenomenal service experience. Thanks for recommending us! Enjoy your perfectly detailed car.

March 10, 2024

Mark Ravin went above and beyond to help me out with a flat tire and a state inspection More

by Gtreeskis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Ravin
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Mar 11, 2024 -

Herb Chambers BMW of Boston responded

We really appreciate you taking the time to leave Herb Chambers BMW of Boston this awesome review, thank you!

March 09, 2024

I came in for an 8AM service and Samik had such a positive attitude! He was very helpful and eager to help! More

by Lucrf716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Krappe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samik Shahi
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Mar 11, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that Samik was able to provide you with such a positive experience during your service visit at Herb Chambers BMW of Boston. We appreciate the feedback and look forward to assisting you again in the future!

March 06, 2024

Abdou, Liz, Wilson and David were wonderful to work with. The process was really easy and smooth. More

by Sz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie George
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilson and Liz
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Mar 06, 2024 -

Herb Chambers BMW of Boston responded

Hi Sz!Thank you for leaving us this five-star review and kind words about Abdou, Liz, Wilson, and David from our sales team at Herb Chambers BMW of Boston! We'll see you next time!

March 05, 2024

Went there to service my car for the first time . I was blown away by the way they work.Samir was extremely helpful and Amine was a pro!! Keep up the good work and see you again!!! I will recommen More

by Soufouakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samir & Amine
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Mar 05, 2024 -

Herb Chambers BMW of Boston responded

Soufouakar, it's great to know that Samir and Amine made your first service visit at Herb Chambers BMW of Boston a memorable one. We appreciate the recommendation! See you next time!

March 05, 2024

Samik Shahi is a very good service advisor. He provide the best solution for my 2017 bmw 540. He also communicate with customers the updates for the car. If my car have any issue I will definit More

by DaviddddW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik Shahi
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Mar 05, 2024 -

Herb Chambers BMW of Boston responded

Hi David! We're glad to know that Samik provided you with excellent service at Herb Chambers BMW of Boston. We appreciate your kind words and look forward to assisting you in the future!

March 03, 2024

Service is always very friendly and attentive. The place is also very clean with good food/drink options. More

by YP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samik was 5+ stars
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Mar 04, 2024 -

Herb Chambers BMW of Boston responded

Hi YP! We're glad to know that you enjoyed our friendly service and clean facilities at Herb Chambers BMW of Boston. Thanks for mentioning the food/drink options too!

March 02, 2024

Abdou was great to work with. He was able to get the car I wanted with all the specs and color combinations I required and made the lease transfer seamless. He was easy to get in More

by bostowndiva00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdou Merheb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammed Omar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Herb Chambers BMW of Boston responded

We're so glad to know that our team member, Abdou, was able to assist you in finding the perfect car with all your desired specifications at Herb Chambers BMW of Boston. We appreciate hearing about your positive experience and look forward to continuing this partnership!

March 01, 2024

James is the best. Always great customer service and is thoughtful on suggestions to keep my car running at its best. More

by bobjacobs44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gibbons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2024 -

Herb Chambers BMW of Boston responded

We're glad to know that James and our team at Herb Chambers BMW of Boston have been able to provide you with top-notch service! We appreciate your feedback, and we'll continue doing our best to keep your car running smoothly! Safe travels!

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