Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Herb Chambers BMW of Boston
Boston, MA
2,340 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,340 reviews
March 17, 2024
First time visiting this dealership. Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the ca Pleasant experience. The customer service representative explained everything that needs to be done and provided an accurate estimate time for the car to be ready. More
by b_y
Employees Worked With
March 17, 2024
Best experience that I have had since first coming for service in 2009. Much more efficient, less crowded and staff was very organized. service in 2009. Much more efficient, less crowded and staff was very organized. More
by Greg
Employees Worked With
March 17, 2024
The overall service is good. However they do not return emails when problems are addressed. I also have serious reservations about the "full" inspection that is done to vehicles However they do not return emails when problems are addressed. I also have serious reservations about the "full" inspection that is done to vehicles. More
by A.Mckenzie
March 16, 2024
Higor was super helpful. Explained things well and helped me through all of my questions. Explained things well and helped me through all of my questions. More
by EP
Employees Worked With
March 16, 2024
Jurell did an excellent job! Perhaps one of the best experiences I’ve ever had with getting my car serviced. 5 star customer satisfaction. Thank you! Perhaps one of the best experiences I’ve ever had with getting my car serviced. 5 star customer satisfaction. Thank you! More
by k078
Employees Worked With
Jurell Benton
March 15, 2024
Greeted promptly, made comfortable by salesman Norman Forster, transaction completed quickly. Very friendly staff. A good experience overall. Forster, transaction completed quickly. Very friendly staff. A good experience overall. More
by eharney
Employees Worked With
March 12, 2024
My car was disabled and towed to the dealer. The service was very responsive and was good about keeping me informed on the status of the work on my car. The service was very responsive and was good about keeping me informed on the status of the work on my car. More
by psamson
Employees Worked With
March 12, 2024
Service center personnel were professional. Service was performed on time.. Communication during wait time was excellent. Service was performed on time.. Communication during wait time was excellent. More
by Sportorama
Employees Worked With
