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Herb Chambers BMW of Boston
Boston, MA
2,372 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,372 reviews
June 08, 2003
I got my 2003 M3 from Herb. From my first visit to the dealership until my final purchase there was a 2 month gap. During that period, Vien in sales contacted me continuously wanting my business. After l dealership until my final purchase there was a 2 month gap. During that period, Vien in sales contacted me continuously wanting my business. After literately shopping around the entire state, Vien was able to offer me the best deal and the fastest delivery time. Most importantly, the purchasing process took 30 minutes max with minimum negotiation. I highly recommend this salesman to anyone that is in the market for a BMW. However, I personally have not experienced their service department yet, wait for my follow up when I go for my 1200 mile service. More
by shpeta
Employees Worked With
Vien Ton for sales
April 19, 2003
The first time I went there, the salesperson I dealt with (I forgot the name) was totally uninformed of the European Delivery program and not interested in getting information.<br>I went back a week later to (I forgot the name) was totally uninformed of the European Delivery program and not interested in getting information.<br>I went back a week later to see if they were willing to match an offer I had from another dealership farther from my home. I spoke with a different salesperson who went to the sales manager who was not interested.<br>Definetly a place I will not go back to. More
by Hobie16
