Herb Chambers BMW of Boston

I used to drive a BMW and when I returned it after the I used to drive a BMW and when I returned it after the lease expired Kevin Bugby handled the return for me. We kept in touch and when I decided I w I used to drive a BMW and when I returned it after the lease expired Kevin Bugby handled the return for me. We kept in touch and when I decided I wanted a Mercedes he connected me with the Herb Chambers Mercedes dealership. He called ahead for me and set up an appointment with a salesperson. Kevin then followed up with me to see how my experience was and make sure I was happy with the deal terms. Because of Kevin's involvement I did not shop the price around I purchased the ML550 immediately. I trusted that he was doing the right thing for me and that I would be a valued customer for years to come. More

It was a hassle free experience. Everything occured on schedule and the level that was promised. I would purchase through this dealership again and would without a doubt use the same sales person-K. schedule and the level that was promised. I would purchase through this dealership again and would without a doubt use the same sales person-K. Bugbee. The car was in the condition offered and that was important to me. More

I had such a positive experience at Herb Chambers overall but specifically with Jade in Finance. He gave me A-List quality treatment and was genuine and honest (tough to find when car shopping). If you go t but specifically with Jade in Finance. He gave me A-List quality treatment and was genuine and honest (tough to find when car shopping). If you go to Herb BMW definitely sit with him to do your paperwork! More

I have been a Herb Chambers customer since 2001 and I have been very happy with their service and support. Kevin Bugby was very knowledgable about the existing inventory and options that would fit my bu have been very happy with their service and support. Kevin Bugby was very knowledgable about the existing inventory and options that would fit my budget and needs for replacing my BMW X5 lease with a certified pre-own vehicle. I would definitely recommend working with Kevin. More

It was a very pleasureable expereience shopping for a car at Herb Chambers BMW. Kevin was very helpful and very professional he answered all the questions we asked with no hestitation. My husband and I hav at Herb Chambers BMW. Kevin was very helpful and very professional he answered all the questions we asked with no hestitation. My husband and I have always owned Audi's however we wanted to make a possible change however we did ask Kevin if he could recommend an Audi dealer and he was very gracious and referred us to Herb Chambers Audi of Burlington. One day we will return to Herb Chambers BMW and we just hope Kevin is still there. We will also recommend him to Family and Friends. More

My experience at Herb Chambers was excellent, especially when compared with other dealerships. The process was great from beginning to end. I sat with a very, knowledgeable gentleman by the name of Jade w when compared with other dealerships. The process was great from beginning to end. I sat with a very, knowledgeable gentleman by the name of Jade who handled all of my paperwork in an efficient manner, not only that but he was able to answer all of my questions about the car. He was so friendly and helpful and even stayed there an hour after the dealership closed to help me. I would not hesitate to shop at HC for my next car. More

My husband has bought a BMW from Kevin in the past and recommended him to me. I had a prior BMW I bought from another dealership which was closer to my home. I thought my last purchase was a good exper recommended him to me. I had a prior BMW I bought from another dealership which was closer to my home. I thought my last purchase was a good experience but after my experience with Kevin I now know what a great experience is. Kevin made the entire process seamless and pleasant. He found the car I wanted and delivered it on time, newly registered and beautiful. He programmed my bluetooth phone as well as my satellite radio. I turned in another BMW which he took back, he contacted my insurance agent and explained each step to me as we went along. I will certainly be sending all my friends to Kevin in the future even though there is a BMW dealer closer to where I live it was well worth the trip. I even plan on servicing my car at Herb Chambers BMW> More

This dealership and it's salesperson, Kevin Bugbee, helped make this the best new car purchase experience I've ever had and I have purchased many new cars and have a lot to compare with. Kevin did eve helped make this the best new car purchase experience I've ever had and I have purchased many new cars and have a lot to compare with. Kevin did everything possible to make my experience excellent, to find THE car I wanted, to make me feel comfortable, fell confident I will get a great car and confident I would get great pricing on my Trade In and new car. Kevin even offered to drive my new car to Connecticut, where I live, over 70 miles away in order to register the car for me! I had a lot of product questions and he knew the car inside and out. GREAT car knowledge. More

I particularly want to commend Ahmed Jabrane for his outstanding service from beginning to end - which in my case was years rather than weeks or months. Ahmed is a superb "salesguy" because he listens outstanding service from beginning to end - which in my case was years rather than weeks or months. Ahmed is a superb "salesguy" because he listens carefully to the customer, knows his product line well, and helps guide the customer to the best decision for the customer. I developed alot of confidence in Ahmed, which is not typical of me with most "salesguys". He represents his dealership and BMW extremely well and professionally. More

Dealing with Kevin was one of the more pleasuarable experiences I have ever had buying a new car. He spent time not selling me a car, but helping me find the car that i was loooking for. His sales tech experiences I have ever had buying a new car. He spent time not selling me a car, but helping me find the car that i was loooking for. His sales technique was not in your face, but more "let me help your sort through the buying process". It was perfect for how I like to buy big ticket items such as a car. I would recommend Kevin to anyone that was interested in buying a BMW. More