Herb Chambers BMW of Boston
Boston, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I had a wonderful experience buying three cars from Herb Chambers BMW. Kevin treated me with respect and was easy to make a deal with. I highly recommend him and the dealership. He delivered the car to my o Chambers BMW. Kevin treated me with respect and was easy to make a deal with. I highly recommend him and the dealership. He delivered the car to my office and then took me out to a great lunch. Everytime I bought a caar from him, I received the same service. More
Kevin deserves a raise. I purchased 4 new BMWs from him in the last 4 months. The experience has been great. He made it easy !!!!!! I even purchased one for a second home and had him ship it since the hass in the last 4 months. The experience has been great. He made it easy !!!!!! I even purchased one for a second home and had him ship it since the hassle factor is so low at Herb Chambers !!!!!!!!!!!!!!!! More
i have bought/leased 3 Bmw Convertibles and arranged to provide a X3 for my parents to lease ...all through Kevin Bugby at Herb Chambers... I have always had a terrific experience fun professional and enj provide a X3 for my parents to lease ...all through Kevin Bugby at Herb Chambers... I have always had a terrific experience fun professional and enjoyable...when was the last time you heard someone say that about buying a car??? I will buy my next car with Him and reccomend him to friends and obviously family! More
I have been a customer and worked with Kevin Bugbee at Herb Chamber for ~19 years! He has ALWAYS provided OUTSTANDING service to me (and my family) each and every time. Herb Chambers (and Kevin) have co Herb Chamber for ~19 years! He has ALWAYS provided OUTSTANDING service to me (and my family) each and every time. Herb Chambers (and Kevin) have consistently demonstrated the highest level of professionalism. Over the years, Kevin has continually gone above and beyond for us and we truly appreciate it. Kevin (and Herb Chambers) is the best in the business! I would HIGHLY recommend this dealership to anyone wishing to receive the best possible service/sales staff. Sincerely, JHS More
Kevin was fantastic! He provided the ultimate customer serivice and was the most professional car salesperson I have worked with in the industry. He responded to all my questions in a very timely manner serivice and was the most professional car salesperson I have worked with in the industry. He responded to all my questions in a very timely manner and provided addtional information when required. He contiues to follow-up with me on a regular basis and notifies me when recalls are listed or other issues arrise. I have lived in Washington DC since 1991 and this was the first time I got my car from another region of the country. Kevin worked with me on the phone and was in contact with me during the entire process. He drove the car to Washington and completed the enitre registration for me. I would advise all my family and friends to purchase cars from Kevin. Other representatives from Herb Chambers have also been helpful during phone conversations and sending documents in the mail. More
I recently leased my 6th BMW from Herb Chambers in Boston. Keven Bugbee guided me through the process with great skill and customer service each time. He has delivered the new car to my office, switc Boston. Keven Bugbee guided me through the process with great skill and customer service each time. He has delivered the new car to my office, switched the plates (and cleaned them as it is bad luck to put a dirty platre on new BMW!)and made sure I was completely comfortable and satisfied with the new automobile. His great service didn't end after the papers were signed. He has assisted me beautifully with the service department (lined up loaner cars when none were available) and BMW headquarters during a recall of a defective part. I have other o[ptions for BMW dealers that may be more convenient but plan to continue to purchase and service all future cars from Chambers in Boston. More
Just bought my third car from this dealership, and was pleased to see that the standards of service remain very high on all counts. I've worked with sales representative Kevin Bugbee for the last two purc pleased to see that the standards of service remain very high on all counts. I've worked with sales representative Kevin Bugbee for the last two purchases, and found him extraordinarily professional. Customer satisfaction is clearly uppermost in his mind; he obviously understands that the process of buying a car is a key part of the overall experience of owning the car. He is well informed on both technical and administrative matters, and exceedingly patient with explaining model options, never making the customer feel rushed or pressed into adding unwanted features or taking snap decisions. He takes seriously what is often just empty business jargon about "building relationships" through sales; I've always felt that I could contact him at any point after the sale to consult on any matter pertaining to the vehicle. He often takes care of small matters himself, rather than passing you off to someone new. Other interactions at the dealership have been highly positive. The service department has been great, always providing the maximal service allowed under the warranty, rather than stinting on "borderline" repair situations. They've been respectful of me and my time, and always performed solid service within the estimated window. And it's a nice perk that the cars come back beautifully cleaned. More
I've bought three cars from this dealership and will continue to do so. Personal, efficient and friendly service and they are reasonable and fair negotiators. Highly recommend Kevin Bugbee who makes y continue to do so. Personal, efficient and friendly service and they are reasonable and fair negotiators. Highly recommend Kevin Bugbee who makes you feel like you are a special, lifetime customer. More
I have leased five BMW's from Kevin Bugbee at Herb Chambers BMW over the last 15 years or so. I have always found the process to be enjoyable and stress free. Kevin has made me feel as if my business Chambers BMW over the last 15 years or so. I have always found the process to be enjoyable and stress free. Kevin has made me feel as if my business is very important to him, and he has always given me the best deal around. Furthermore, because of the great treatment that I've had from Kevin and this dealership, I have also leased cars from two other Herb Chambers dealerships: Mercedes and Honda. I have recommended Kevin to many friends and family members who have all had similar experiences with him. He is the consumate salesmen as well as a man of integrity. I am looking forward to leasing my next 7 series from Kevin in September. The car is great, and so is the sales experience. More
I recently purchased my THIRD BMWer from Kevin Bugbee at Herb Chambers/Boston---a new 135i sports coupe. It was just being introduced in the US and BMW North America dealerships didn't know a lot about it. Herb Chambers/Boston---a new 135i sports coupe. It was just being introduced in the US and BMW North America dealerships didn't know a lot about it. Getting one was a little tricky but Kevin was on top of it all the way, I have known Kevin for several years. He is quite a character. He has become a good friend while remaining the consummate professional. Kevin's involvement doesn't end with handing over the car keys. He is always available to deal with any issues that might arise. He is very "approachable" and I would feel comfortable discussing with him all matters, however good or bad. Moreover, it has become clear to me over the years that Kevin knows how to leverage for my benefit the extensive Herb Chambers sales and service organization to meet all my needs. Finally, let me not forget the excellent service department--quality work, no problems. More