Herb Chambers BMW of Boston

Kevin goes waaaaay beyond the call of duty and is a great asset to BMW. He's always there when I need him and very trustworthy. I think this is a unique quality and not typical. I would recommend him to my asset to BMW. He's always there when I need him and very trustworthy. I think this is a unique quality and not typical. I would recommend him to my friends and have in the past. The service department is great too. Very friendly and on top of things. More

Kevin asked me for a review, but he deserves a good review as does the dealership. Jade helped me lease the car, Kevin with the turn in of the car. Very helpful, very professional, and assisted me with review as does the dealership. Jade helped me lease the car, Kevin with the turn in of the car. Very helpful, very professional, and assisted me with an insurance claim so I did not pay for window chip. More

Kevin Bugbee worked to get me the lowest interest rate possible despite issues with my credit report. He also went out of his way to bring paperwork to my place of business so I wouldn't have to come dow possible despite issues with my credit report. He also went out of his way to bring paperwork to my place of business so I wouldn't have to come down to the dealership as well as dropped my car off for me. Everyone has always been wonderfully friendly and helpful at Herb Chambers BMW over the past 3 years I have had a lease with them which is one of the reasons I decided to buy the car at my lease end. More

This is the 3rd BMW I have gotten through Herb Chambers and while the previous experiences were fine, I thought Kevin Bugbee was by far the most knowledgeable and friendliest sales person I have dealt with and while the previous experiences were fine, I thought Kevin Bugbee was by far the most knowledgeable and friendliest sales person I have dealt with both here and elsewhere over the years. Kevin spent a lot of time explaining the financial options for getting a car, the differences in the cars, and finally explaining all the intricacies of the workings. I would strongly recommend both Herb Chambers and Kevin for anyone who wants a BMW. More

Customer Service: Kevin Bugbee was very helpful. He listened to my needs and directed me to just the right vehicles. I will be replacing another car shortly and Kevin will be the first person I will ca listened to my needs and directed me to just the right vehicles. I will be replacing another car shortly and Kevin will be the first person I will call to help me find a new one. Friendliness: Kevin is a pleasure to work with when buying a car. He doesn't play games with you; he genuinely wants you to get the best deal. Everyone I encountered at the dealership said hello and asked me if there was something that they could help me. Overall Experience: HC/BMW in Boston was a great place to buy a car because I feel that the sales person, Kevin Bugbee was respectful, efficient and exceeded my expectations. He made buying a car fun and a pleasurable experience. He explained in detail the different options and help me to with he various pricing options. I felt comfortable about making my purchase at HC BMW Boston. Price: I received a great deal (pricing/value) on the car I purchased. I shopped every BMW dealer within 75 miles and HC/BMW Boston had the best cars with the lowest miles and the best no-hassle prices. More

Kevin is one of the best I have worked with. It took me about 3 months to decide if I want to buy a BMW or something else, and I wasnt sure if I wanted a 740 or 750. Kevin was patent, informative, provided about 3 months to decide if I want to buy a BMW or something else, and I wasnt sure if I wanted a 740 or 750. Kevin was patent, informative, provided accurate and consistent information, was very helpful in comparing the cars , and adjusted his scheduele to meet mine, including taking care of things for me while I was on vacation. I feel that he offered a fair deal, and I trust all his advice, and feel that he always had my interest on top of his mind. Chambers Motors is lucky to have an oustanding sales executive like Kevin. More

The reason why I think that the Herb Chambers BMW is been the greatest experience is due to Kevin Bugbee. Kevin's accommodation to my needs were very much fulfilled, he goes out of his way to accommodate by the greatest experience is due to Kevin Bugbee. Kevin's accommodation to my needs were very much fulfilled, he goes out of his way to accommodate by bringing the care to my office in Allston. I did not leave my office at all. More

Kevin is outstanding to deal with as he is an experienced sales rep who has a thorough understanding of his business as well as the needs of the customer.Friendly as well as prompt service.We have been doing sales rep who has a thorough understanding of his business as well as the needs of the customer.Friendly as well as prompt service.We have been doing business with Kevin for the past nine years.He is excellent at handling all of our administrative needs. More

I had a great experience purchasing a certified BMW M5. Salesperson Kevin Bugbee was not pushee, understanding the magnitude of the purchase. I came back a couple of times to see the car and felt like it w Salesperson Kevin Bugbee was not pushee, understanding the magnitude of the purchase. I came back a couple of times to see the car and felt like it was my decision and not the dealership's. I would strongly recommend both Herb Chambers and Kevin. More

I went to Herb Chambers after having a bad experience with another BMW dealership which I wish not name. Jim MacKenzie was the first face I saw when I walked in. Due to my bad experience with another BM with another BMW dealership which I wish not name. Jim MacKenzie was the first face I saw when I walked in. Due to my bad experience with another BMW dealership I thought this experience was going to be the same. To my surprise Jim's attitude put my mind at ease. First of all, he took the time and consideration to find out exactly what I was looking for in a car. He assured me that he would take care of everything and I didn't need to worry. He was absolutely right, I did not have to worry at all about the process. He took very good care of handling everything. I HIGHLY RECOMMEND this dealership to anyone. I also want to comment on Kevin Barry's attitude. He is the Business Manager who did all my paperwork and he was very patient with me. I was so surprised at everyone's nice personality at the dealership. Jim MacKenzie was SUPER helpful. More