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Herb Chambers BMW of Boston

Boston, MA

4.8
2,349 Reviews
Here at Herb Chambers BMW of Boston, we hold ourselves to a higher standard to ensure our customers get an elite level of service. From our competitive pricing to our tailored sales approach, our BMW product specialists are ready to get you the right luxury car for your budget and lifestyle. We want to ensure that your BMW remains in pristine condition, which is why we have a team of consummate BMW service professionals standing by to fix-up your vehicle, regardless of what the problem may be. We strive to go above and beyond in every aspect of our business, so come visit and see why choosing Herb Chambers BMW makes all the difference!
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1168 Commonwealth Ave

Boston, MA

02134

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Showing 2,349 reviews

October 08, 2010

Kevin goes waaaaay beyond the call of duty and is a great asset to BMW. He's always there when I need him and very trustworthy. I think this is a unique quality and not typical. I would recommend him to my More

by Karen Dendy Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
October 08, 2010

Kevin asked me for a review, but he deserves a good review as does the dealership. Jade helped me lease the car, Kevin with the turn in of the car. Very helpful, very professional, and assisted me with More

by mdglaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee, Jade
October 06, 2010

Kevin Bugbee worked to get me the lowest interest rate possible despite issues with my credit report. He also went out of his way to bring paperwork to my place of business so I wouldn't have to come dow More

by sarahhunt86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
October 04, 2010

This is the 3rd BMW I have gotten through Herb Chambers and while the previous experiences were fine, I thought Kevin Bugbee was by far the most knowledgeable and friendliest sales person I have dealt with More

by graphel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
October 02, 2010

Customer Service: Kevin Bugbee was very helpful. He listened to my needs and directed me to just the right vehicles. I will be replacing another car shortly and Kevin will be the first person I will ca More

by jimlinehan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
September 29, 2010

Kevin is one of the best I have worked with. It took me about 3 months to decide if I want to buy a BMW or something else, and I wasnt sure if I wanted a 740 or 750. Kevin was patent, informative, provided More

by mzarrabian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
September 28, 2010

The reason why I think that the Herb Chambers BMW is been the greatest experience is due to Kevin Bugbee. Kevin's accommodation to my needs were very much fulfilled, he goes out of his way to accommodate by More

by janetprensky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
kevin bugbee
September 28, 2010

Kevin is outstanding to deal with as he is an experienced sales rep who has a thorough understanding of his business as well as the needs of the customer.Friendly as well as prompt service.We have been doing More

by Joey Deee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
September 28, 2010

I had a great experience purchasing a certified BMW M5. Salesperson Kevin Bugbee was not pushee, understanding the magnitude of the purchase. I came back a couple of times to see the car and felt like it w More

by daveed220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Bugbee
September 27, 2010

I went to Herb Chambers after having a bad experience with another BMW dealership which I wish not name. Jim MacKenzie was the first face I saw when I walked in. Due to my bad experience with another BM More

by nunrg1066
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim MacKenzie, Kevin Barry, Paul
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